Noe De Freitas Mendes
Project Manager
Modrice
Summary
Experienced and focused Project Manager adept at maintaining efficient operations, improving processes, and empowering teams for exceptional performance.
Dedicated, detailed orientated, focused on delivering tailored solutions
Enjoy working in dynamic and multicultural environment
Overview
8
8
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Project Manager
Axians ICT CZ s.r.o.
2 2020 - Current
- Technical management of IT infrastructure hosting services
- Leading datacenter, connectivity and hosting services deployments for Novartis Mergers and acquisitions projects
- Processes set up & Training team members
On-boarding Analyst
Infosys BPO
7 2010 - 3 2014
- Primary point of contact for financial services clients
- Verify completion of legal documents, providing information and support
- Ensure data consistency accross diferent databases
- Ensure data consistence in Salesforce
RF Process Integration SME Junior
Axians Redtoo s.r.o.
11.2019 - 02.2020
- Design and maintain ServiceNow forms
- Collaborate with developers to integrate clients and service lines needs to ServiceNow
- Test newly deployed or modified SNOW forms
Service Manager (Non-Standard Hosting)
Axians Redtoo s.r.o.
07.2018 - 11.2019
- Analyze non standard hosting requirements for virtual and physical server provisioning and provide solutions
- Drive the end to end server provisioning for new or existing deployments
- Collaborate with internal and external teams on process improvements
- Identify and resolve operational issues
Service Manager (Standard Hosting)
Axians Redtoo s.r.o.
12.2016 - 07.2018
- Management of end-to-end server hosting provisioning deployments
- Collaborate on process improvements
Education
GED -
Escola Secundaria D. Lucinda Andrade
Madeira 04.2001 - 05.2018
Skills
Good command of Microsoft Office, Oracle 11 and 12
Very good knowledge of Salesforce, Oracle based CRM Tools, ServiceNow Remedy on Demand
ITIL Foundation
PRINCE2 Foundation
Scrum Master
Organisational Managerial Skills
Good organizational Time Management. Experienced in waterfall and agile methodologies.
Personal Information
- Date of Birth: 01/22/78
- Gender: Male
- Nationality: Portuguese
- Driving License: B
Hobbies
Winter sports, Football, hiking, nature, family, traveling
Timeline
RF Process Integration SME Junior
Axians Redtoo s.r.o.
11.2019 - 02.2020
Service Manager (Non-Standard Hosting)
Axians Redtoo s.r.o.
07.2018 - 11.2019
Service Manager (Standard Hosting)
Axians Redtoo s.r.o.
12.2016 - 07.2018
GED -
Escola Secundaria D. Lucinda Andrade
04.2001 - 05.2018
Project Manager
Axians ICT CZ s.r.o.
2 2020 - Current
On-boarding Analyst
Infosys BPO
7 2010 - 3 2014