Godwin Kwabena Osei
Hamburg
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
18
18
years of professional experience
4
4
Certification
Work History
Core Network Engineer
National Signals Bureau
Greater Kumasi
02.2022 - 10.2025
- Minimized downtime by swiftly addressing network outages and service disruptions.
- Conducted regular network maintenance, focusing on configurations and preventive tasks to enhance performance.
- Collaborated with cross-functional teams to implement network design changes according to project specifications.
- Documented network configurations and troubleshooting procedures for accurate knowledge sharing.
- Managed vendors for core network operations while delivering second and third tier incident resolution support.
- Oversaw data center processes and applications to ensure security and optimal performance.
- Provided technical guidance on network issues to team members and support staff.
- Maintained awareness of telecommunications industry trends to drive continuous improvement.
Network Operations Technical Manager
National Signals Bureau
Greater Kumasi
05.2017 - 01.2022
- Led maintenance of 60 CDMA and 35 LTE telecommunication sites, ensuring optimal network performance.
- Diagnosed and resolved microwave transmission issues to guarantee reliable signal delivery.
- Troubleshot and restored Intelligent Video Surveillance sites and 3G/4G IP network issues.
- Serviced 12KVA power generators, ensuring sufficient power supply for critical infrastructure.
- Troubleshot AC/DC power systems to maintain uninterrupted network operation.
- Addressed eNodeB alarms on live networks, minimizing downtime and enhancing stability.
- Implemented new network equipment to improve overall capabilities.
- Ensured connectivity across Ashanti Region by resolving network issues promptly.
- Monitored network performance and resolved connectivity issues promptly.
- Assisted in implementing security protocols to safeguard network integrity.
- Managed system configurations and updates for optimal network functionality.
Network Operation Monitoring Officer
National Signals Bureau
Greater Accra
01.2010 - 04.2017
- Monitored and maintained organization's network infrastructure to ensure optimal performance and uptime.
- Utilized specialized tools to continuously track network performance and availability.
- Analyzed uptime, downtime, and network traffic to identify potential issues.
- Ensured connectivity across all components while proactively addressing bottlenecks.
- Responded to network incidents including outages and performance degradation.
- Troubleshot and resolved various issues, escalating complex problems as necessary.
- Documented incidents and resolutions using a ticketing system for tracking purposes.
- Collaborated with IT teams to enhance network stability and efficiency.
Information Technology Support Staff
National Signals Bureau
Greater Accra
12.2007 - 12.2010
- Executed routine maintenance on telecommunication systems to ensure optimal network performance.
- Installed and configured computer hardware, software, networks, printers, and scanners.
- Monitored and maintained computer systems and networks for reliability and efficiency.
- Responded promptly to service requests and resolved issues effectively.
- Delivered technical support across company branches to enhance user experience.
- Managed user accounts, ensuring proper access and security measures.
- Repaired and replaced equipment as needed to minimize downtime.
- Tested new technology to evaluate functionality and integration potential.
Education
Bachelor of Science - Information Technology
Ghana Communication Technology University
Ghana07.2022
Professional Diploma - Information Technology (Network Engineering-Microsoft Technologies)
National Institute of Information Technology
India07-2015
Skills
- Network engineering and management
- Configuration management
- Remote work support
- Data center operations
- Surveillance system integration
- Fiber optic maintenance
- Information technology oversight
- Telecommunications management
- Intelligent surveillance solutions
- Computer systems administration
Certification
NCR Computer Institute Ghana (Management Information Systems)
July 2005 - June 2006
Management Information Systems
Communication and Business Technology
Business Fundamentals
Business Information Systems
Programming and Web Applications
Information Systems Building
Radix Technologies Ghana (Computer Hardware)
May 2001 - Nov 2001
Computer hardware/Software troubleshooting
Microsoft Windows Operating System Installation
Microsoft Windows Application Installation
Microsoft Office Suite
Linux- Operating System Installation
Linux Software Application Installation
July 2005 - June 2006
Management Information Systems
Communication and Business Technology
Business Fundamentals
Business Information Systems
Programming and Web Applications
Information Systems Building
Radix Technologies Ghana (Computer Hardware)
May 2001 - Nov 2001
Computer hardware/Software troubleshooting
Microsoft Windows Operating System Installation
Microsoft Windows Application Installation
Microsoft Office Suite
Linux- Operating System Installation
Linux Software Application Installation
Languages
- English (fluent)
- German (Beginner)
- French (Beginner)
- Twi (fluent)
- Ga (fluent)
References
- National Signals Bureau, Ghana
- Mr. Osei Kufour Agyeman (contacts available upon request)
Training And Development
- Ghana Safety Net II Project Training (Huawei) Jan 2022 Feb.2022
- Network Engineer Training (Huawei) Oct 2021 - Dec 2021
- ZTE's CDMA2000 3G Phase II training Sep. 2016 - Oct. 2016
- ZTE's CDMA2000 1xEV-DO training (ZTE) Feb. 2008 - Jan. 2009
Timeline
Core Network Engineer
National Signals Bureau
02.2022 - 10.2025
Network Operations Technical Manager
National Signals Bureau
05.2017 - 01.2022
Network Operation Monitoring Officer
National Signals Bureau
01.2010 - 04.2017
Information Technology Support Staff
National Signals Bureau
12.2007 - 12.2010
Bachelor of Science - Information Technology
Ghana Communication Technology University
Professional Diploma - Information Technology (Network Engineering-Microsoft Technologies)
National Institute of Information Technology