Colette Lord
256 South Vryheid's Lust East Coast Demerara
Summary
Detail-oriented Auditor with track record of quickly completing audit projects. Experienced in mostly public accounting, specializing in financial statement audits, value for money audits and central government audits. Well-versed knowledge in managing entire audit process from planning and risk assessment to fieldwork.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Auditor
Audit Office Of Guyana
03.2013 - Current
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Call Center Representative
Qualfon Guyana Inc.
01.2011 - 02.2013
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Financial Accounting
Business School University of Navarra
High School Diploma -
St.Stanislaus College
Brickdam, Stabroek06.2009
Skills
- Audit reporting
- Bookkeeping
- Compliance standards
- Fraud Detection
- Taking Initiative
- Adaptability
Certification
Certificate of Completion
Effective Report Writing
Auditing the Implementation of Sustainable Development Goals
Preparing Briefing Notes
Timeline
Auditor
Audit Office Of Guyana
03.2013 - Current
Call Center Representative
Qualfon Guyana Inc.
01.2011 - 02.2013
Financial Accounting
Business School University of Navarra
High School Diploma -
St.Stanislaus College
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