Qhama Babana
Overview
12
12
years of professional experience
1
1
Certification
Work History
BTP Customer Office Fellowship
SAP SE
01.2024 - Current
- Supported sales representatives during client meetings by providing knowledge on specific features or functionalities of the given product line.
- Assisted with demonstrations for various customers to showcase functionality.
- Act as a bridge between development units and business services to ensure customers satisfaction
- Collaborated with cross-functional teams to address complex customer concerns and provide comprehensive solutions.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Revenue Product Specialist (BTP)
SAP SE
01.2021 - 12.2023
- Steering operations function of a newly created product (RUUM) and report to Senior management
- Transition management and execution of Process Automation product with go live on 14 Feb2022 (Now called Build LCNC)
- Tracking and steering revenue and cost for the BTP Solution area reporting up to Board Office of Technology and Innovation
- Execution of QBR reports for the entire portfolio
- Compilation of accurate forecasts of CCB, ACV, Revenue, CPEA
- Analysis, tracking and recording of cost reporting and management
- Tracking overview of the hiring of new colleagues in collaboration with Managers, HR
- Alignment of SAP product strategy to relevant stakeholders
- Budgeting and finance function responsibilities including but not limited to Planning, review, tracking and comparison of actuals vs planned costs
- Setup and track allocation of colleagues on financial planning systems such as ISP, SAP IO, Lucid, EPPM, BWP etc
- Procurement management of the team for new and existing colleagues for various needs they may have
- Assisted with testing and demonstrations for Beta showcase functionality of Low Code No Code products (Build LCNC)
- Conducting competitive market analysis within the Low Code No Code space in the tech scene
IT Project Management Operations
SAP SE
03.2020 - 01.2021
- Provide Project Management Office services to the Business Services Organization and Development units
- Delivery of financial, budget and forecast management for the Go-To-Market Services Portfolio.
- Ensure compliance and proper use of the methodology, tools and procedures across the organization
- Effectively share knowledge, templates, and lessons learned with other project coordinators and Project Managers, and the PMO
- Support Product Owners and Delivery Unit Managers with setup of developer resources
- Resource Planning and Forecasting in Project Management Tool (Demand and Delivery Tracker, an Appeleon based tool)
- Manage and approve external resources via Fieldglass (work orders, time sheets, SOW approvals, resourcing)
- Reporting in various dimensions and further improvements of existing reporting capabilities like the existing Dashboard
- Month end closing activities for products / projects
- Serve as trusted advisor for all internal stakeholders and (senior) management
- Be part of strategic driven initiatives
- Revisit and challenge existing processes across the team with the goal to simplify processes and ensure our operational backbone scales with the expected growth
- Act as a point of contact for internal and external stakeholders
Pricing Analyst
SAP SE
09.2019 - 02.2020
- Support initiatives to enhance existing Pricing Assets of On Premise product portfolio.
- Accurate delivery of regional (Germany and Eastern Europe) commercial product in collaboration with Strategic Global Pricing
- Streamlined pricing processes through automation, increasing efficiency and accuracy of data management.
- Support on the definition and execution of an action plan to address pain points in1st level pricing support;
- Promote a higher collaboration between regional On Premise and Cloud Centers of Expertise;
- Support in the preparation of regional enablement calls and in the creation of Local Price Lists for local legal requirement
- Support Account Executives with BOMs and approvals of products
Corporate Financial Reporting
SAP SE
11.2018 - 06.2019
- IFRS16 project implementation team
- Global financial Year End2018 reporting and preparation
- Local statutory financial year end preparation
Fund Accountant - Unit Trust Fund Valuations
Maitland Group
01.2014 - 08.2016
- Accurate calculation of Net Asset Values across boutique managers for various asset types and various fund types
- Collating and verifying information from third parties on behalf of clients for Unit Trust daily valuation
- Calculations of performance, management, audit, custody fees across various funds
- Assisting with client implementation team with client take on’s in the fund valuation operational environment
- Maintained investor confidence with accurate preparation of client reports and consistent communication.
- Optimized work processes through collaboration with team members and cross-functional departments for accurate NAV valuations across Instituitional Funds.
Junior Accountant
PSG Konsult
03.2013 - 12.2013
- Managed the consolidation of 90 South African insurance branches, handling journal entries, financial statements, accounts receivable/payable, payroll, and financial reports.
- Assisted with preparation of monthly financial statements.
- Assisted the Group CFO with PSG Konsult listing prep for the JSE, ensuring smooth operations and compliance.
- Assisted with preparation of monthly financial statements.
- Developed strong analytical and financial markets first exposure throught the Konsult Business listing.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
Education
Master - International Business Administration And Foreign Trade (Specialisation: Corporate Finance)
Hochschule Worms
Germany 01-2018
Equity Market Module -
South African Institute of Financial Markets (SAIFM)
01-2015
Bachelor of Commerce - Commerce in Financial Accounting
University of Cape Town
Cape Town01-2013
Matric -
Selborne College Boys High School
East London01-2007
Skills
- Microsoft Office Premium (Word, Excel, PowerPoint, Outlook, Access)
- Bloomberg, Reuters
- SAP ERP (ISP, BW, Lucid, EPPM, S/4 HANA)
- Cloud Reporting, Fieldglass, Concur
- Customer engagement
- Pricing strategy
- Market analysis
- Product roadmap
- Competitive analysis
- Forecasting
- Customer needs assessment
- Customer communication and empathy
Certification
Class B
Language
Deutsch B2 Business Level
Upper intermediate (B2)
English - fluent
Bilingual or Proficient (C2)
Afrikaans - fluent
Upper intermediate (B2)
Xhosa – Mother tongue
Bilingual or Proficient (C2)
Zulu
Intermediate (B1)
Summary
Product professional with proven expertise in driving product success through strategic planning and market analysis. Skilled in cross-functional team collaboration, adapting to changing needs, and achieving impactful results. Strong background in customer insights, product lifecycle management, and problem-solving. Known for reliability, adaptability, and results-focused mindset.
Timeline
BTP Customer Office Fellowship
SAP SE
01.2024 - Current
Revenue Product Specialist (BTP)
SAP SE
01.2021 - 12.2023
IT Project Management Operations
SAP SE
03.2020 - 01.2021
Pricing Analyst
SAP SE
09.2019 - 02.2020
Corporate Financial Reporting
SAP SE
11.2018 - 06.2019
Fund Accountant - Unit Trust Fund Valuations
Maitland Group
01.2014 - 08.2016
Junior Accountant
PSG Konsult
03.2013 - 12.2013
Class B
Master - International Business Administration And Foreign Trade (Specialisation: Corporate Finance)
Hochschule Worms
Equity Market Module -
South African Institute of Financial Markets (SAIFM)
Bachelor of Commerce - Commerce in Financial Accounting
University of Cape Town
Matric -
Selborne College Boys High School
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