Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Aakarshan Chadha

Aakarshan Chadha

IT Support Engineer
Berlin

Summary

Professional IT Support Engineer with robust background in providing technical assistance and resolving hardware and software issues. Skilled in network troubleshooting, system maintenance, and customer service, ensuring seamless IT operations. Strong focus on teamwork and adaptability, consistently meeting and exceeding performance targets. Reliable and flexible, aligning with evolving organizational needs and priorities.

Overview

7
7
years of professional experience
4
4
Languages

Work History

IT Support Engineer

Raisin Bank
02.2023 - Current
  • Provided technical support for internal teams, ensuring smooth operation of IT systems and applications.
  • Managed and maintained internal platforms and IP systems, resolving incidents and handling requests efficiently.
  • Provided IT support and maintained key platforms including Okta, Atlassian tools, Google services, and Personio.
  • Managed Jira boards and project workflows, contributing to process automation and efficiency improvements.
  • Contributed to knowledge sharing by documenting solutions and creating process guidelines for the team.

Payment Analyst (Operations)

Solarisbank AG
03.2021 - 08.2022
  • Supporting in the execution of banking transactions e.g., SME and consumer loan pay-outs, trade finance loan pay-outs, fixed term deposits.
  • Documentation and standardisation of internal processes.
  • Cross departmental / functional collaboration to respond to client requests as well as direct response to partner requests.

Sales Assistant

denn's Biomarkt GmbH
08.2018 - 11.2021
  • Customer-Oriented Sales Assistant dedicated to providing outstanding service in a supermarket environment.
  • Demonstrates a strong commitment to engaging with customers, assisting them in locating products, and offering in-depth product insights.
  • Adept at creating a positive and enjoyable shopping experience for every customer.

Education

Bachelor of Science - Informationstechnik in Maschinenwesen

Technische Universität Berlin
Berlin
04.2001 -

High School Diploma -

Hochschule Merseburg
Merseburg
04.2001 -

Skills

Python

SQL

Office 365

Java

AutoCAD

Solid Edge

ANSYS

C

undefined

Timeline

IT Support Engineer

Raisin Bank
02.2023 - Current

Payment Analyst (Operations)

Solarisbank AG
03.2021 - 08.2022

Sales Assistant

denn's Biomarkt GmbH
08.2018 - 11.2021

Bachelor of Science - Informationstechnik in Maschinenwesen

Technische Universität Berlin
04.2001 -

High School Diploma -

Hochschule Merseburg
04.2001 -

Similar Profiles

CREATE PROFILE
Aakarshan ChadhaIT Support Engineer