Aakash Gupta
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Zonal Manager Business Development
DTDC EXPRESS
03.2023 - 10.2024
- Accountable for generating revenue from new & existing clients. Providing solutions through all three verticals, B2B, B2C & International express & cargo. Aliening SOPs for timely deliveries of shipments.
- Led regional operations, enhancing service delivery and customer satisfaction across multiple zones.
- Developed strategic initiatives to optimize logistics processes, reducing transit times and operational costs.
- Collaborated with cross-functional teams to streamline communication and enhance service offerings in the region.
- Cultivated relationships with key stakeholders, fostering partnerships that enhanced service capabilities and business growth.
- Increased zonal sales revenue by implementing targeted marketing strategies and cultivating strong relationships with key clients.
- Coordinated with human resources to recruit top talent, ensuring that the zone''s workforce remains competitive and well-equipped for business challenges.
Assistant Manager
Blue Dart Express
09.2020 - 02.2023
- Creating new business opportunities for the company.
- Handling key accounts & developing fresh business on monthly basis.
- Coordination with operations for timely deliveries, handling day to day client queries, monthly collections as per DSO, preparing annexure & invoicing for the clients.
- Developed training programs for staff to improve service quality and customer satisfaction.
- Coordinated logistics operations, optimizing route planning and reducing transit times.
- Analyzed performance metrics to identify areas for improvement within the delivery network.
- Oversaw daily operations, mentoring junior staff to promote skill development and teamwork.
Assistant Manager
Ecom Express Pvt Ltd.
05.2018 - 08.2020
- Working as Business Development Manager (EFS). Onboarding Market place & offline clients for warehousing services.
- Responsible for operations by maintaining day to day inventory.
- Coordinating with sourcing team for both manpower & Delivery. integration with systems for orders fulfillments.
- Fostered strong relationships with key clients, enhancing communication and service reliability.
- Managed inventory systems, ensuring timely replenishment and minimization of stock discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Business Development and Sales Executive
Chinubhai Kalidass & Bros
08.2016 - 03.2018
- Spearheaded strategic partnerships to enhance market presence and drive revenue growth.
- Led cross-functional teams to optimize business development processes and improve efficiency.
- Working to grow India & Africa trade lane.
- Developed successful strategies for market expansion, resulting in increased brand awareness and client base growth.
Sr. Executive Business Development
Seasky Shipping India Pvt Ltd.
08.2013 - 07.2016
- Accountable for new business, international sales for both Ocean & Air import/export. Planning s execution of all cargo movements. coordinating with operations for line hall movements of cargo shipments. Handling overseas client.
Business Development Associate
MCB Electro Control ( Sigma)
09.2009 - 07.2013
- Accountable for developing new geographical areas for the company to generate revenue through new Retailers, distributors, public & private sector’s.
Education
1 Year Diploma - Travel & Tourism Management
Kuoni Academy of Travel, Delhi
01.2008
B.B.A - undefined
Guru Nanak Dev University (GNDU)
01.2007
XII -
CBSE English
New Delhi01.2004
X -
CBSE English
New Delhi01.2002
Skills
- Business Development
- Retail Sales
- Distributor Sales
- Interpersonal communication skills
- Teamwork
- Problem solving analytical skills
- Adaptability to change
- Positive attitude
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Self motivation
LANGUAGES
English
Hindi
Punjabi
Timeline
Zonal Manager Business Development
DTDC EXPRESS
03.2023 - 10.2024
Assistant Manager
Blue Dart Express
09.2020 - 02.2023
Assistant Manager
Ecom Express Pvt Ltd.
05.2018 - 08.2020
Business Development and Sales Executive
Chinubhai Kalidass & Bros
08.2016 - 03.2018
Sr. Executive Business Development
Seasky Shipping India Pvt Ltd.
08.2013 - 07.2016
Business Development Associate
MCB Electro Control ( Sigma)
09.2009 - 07.2013
B.B.A - undefined
Guru Nanak Dev University (GNDU)
1 Year Diploma - Travel & Tourism Management
Kuoni Academy of Travel, Delhi
XII -
CBSE English
X -
CBSE English
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