Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Laboy

Wilmington

Summary

Professional with demonstrated record of road safety, food safety, and leadership, able to perform above expectations, on time and ready to manage any situation placed in my direction.

Overview

10
10
years of professional experience
2016
2016
years of post-secondary education

Work History

Delivery Driver

Amazon
Wilmington
01.2024 - 03.2025
  • Delivered packages efficiently to various locations using GPS navigation.
  • Inspected vehicles for safety and maintenance before starting deliveries.
  • Communicated with dispatch regarding delivery schedules and route changes.
  • Loaded and unloaded packages while adhering to safety protocols.
  • Managed customer interactions to ensure satisfaction during deliveries.
  • Completed delivery paperwork accurately for record-keeping purposes.
  • Assisted in training new drivers on operational procedures and company policies.
  • Monitored traffic patterns to optimize delivery routes and reduce delays.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Food Manager

Starbucks, Barista
Wilmington
12.2019 - 09.2023
  • Managed daily operations and maintained product quality standards.
  • Trained new baristas on drink preparation and customer service protocols.
  • Oversaw inventory management, ensuring stock levels met demand efficiently.
  • Implemented procedures to enhance cleanliness and safety in the workspace.
  • Coordinated team schedules to optimize staffing during peak hours.
  • Provided exceptional customer service, resolving issues promptly and effectively.
  • Collaborated with team members to create a positive work environment.
  • Handled customer complaints regarding food quality or service promptly and professionally.
  • Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
  • Monitored equipment functionality, troubleshooting minor problems as needed.
  • Ordered supplies as needed while adhering to budget constraints set by management.
  • Interviewed potential candidates for open positions within the kitchen staff.
  • Managed customer feedback, resolving complaints and implementing improvements based on suggestions.
  • Coordinated with the marketing department to promote special events and new menu items.

Soldier

Army
Colorado Springs
07.2015 - 12.2018
  • Operated various military equipment during training and missions.
  • Collaborated with team members to execute tactical operations effectively.
  • Conducted regular maintenance checks on weapons and gear for readiness.
  • Maintained peak physical condition to stay ready for challenging missions.
  • Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
  • Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
  • Adapted to rapidly changing tactical situations to achieve mission objectives.
  • Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
  • Engaged in vehicle maintenance and operation for tactical mobility.
  • Implemented land navigation skills in diverse environments to reach strategic objectives.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Monitored communications systems for orders, instructions and alerts.
  • Utilized night vision devices to monitor activity at night.
  • Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
  • Supervised junior enlisted personnel in their duties and responsibilities.
  • Ensured compliance with safety regulations and standard operating procedures.
  • Maintained accountability of assigned personnel, weapons, equipment and supplies.
  • Managed logistics for supplies and resources during field operations.

Education

Advanced Drivers Course - Advanced Drivers

Amazon
08.2023 - 09.2023

Food Safety / Handling - Food Safety / Handling

Starbucks
02.2020 - 03.2020

US.Army Medical Corps - First Aid/CLS

US.Army
05.2016 - 07.2016

Mount Pleasant High School
Wilmington, DE

US.Army Infantry School - Leadership

US.Army
07.2015 - 10.2015

Skills

  • GPS navigation
  • Vehicle inspection
  • Delivery documentation
  • Customer interaction
  • Vehicle maintenance
  • Customer relationship management
  • Inventory management
  • Compliance adherence
  • Time management
  • Team collaboration
  • Risk assessment
  • Safety protocols
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Training and development
  • Performance monitoring
  • Decision making
  • Intelligence analysis
  • Security operations
  • Personnel management
  • Physical fitness
  • Logistics management
  • Cultural awareness

Timeline

Delivery Driver

Amazon
01.2024 - 03.2025

Advanced Drivers Course - Advanced Drivers

Amazon
08.2023 - 09.2023

Food Safety / Handling - Food Safety / Handling

Starbucks
02.2020 - 03.2020

Food Manager

Starbucks, Barista
12.2019 - 09.2023

US.Army Medical Corps - First Aid/CLS

US.Army
05.2016 - 07.2016

Soldier

Army
07.2015 - 12.2018

US.Army Infantry School - Leadership

US.Army
07.2015 - 10.2015

Mount Pleasant High School

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Aaron Laboy