Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
AdministrativeAssistant
Abel Gliju Varghese

Abel Gliju Varghese

Rzeszow,Poland

Summary

Dedicated professional with expertise in travel assistance, task co-ordination, and effective communication. Proven ability to enhance customer interaction through exceptional service and support. Committed to leveraging skills to contribute to organisational success and improve client satisfaction.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Travel Consultant II

BCD Travel
Rzeszow, Poland
07.2023 - Current
  • Implemented effective communication skills to build strong client relationships.
  • Supporting clients from Amazon and helping them to connect with the world
  • Responsible for corporate travels for US, UK and Europe market
  • Acted as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience. Handled basic and moderately complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares
  • Training new Employees for sending email and how to work on call
  • Working on Sabre for both graphical and command form as well

Banking operation

Euroclear Bank
Krakow, Poland
09.2022 - 01.2023
  • Built customer bases through cold calling and referral conversions.
  • Dealing with corporate Action and process all corporate event that occur ensuring that the underling beneficial owners receive the level of service.

Business travel consultant

Carlson Wagonlot Travel
Rzeszow, Poland
08.2021 - 08.2022
  • Organized comprehensive itineraries, including flights, accommodation, and transportation for seamless business trips.
  • Ensured compliance with corporate policies concerning travel expenses and reporting procedures within guidelines set out by the company.
  • Working on Sabre, power hotel, Sabre rail, and Southwest
  • Answering clients queries through phone and emails
  • Supporting clients from Amazon and helping them to connect with the world

Marketing associate

Nextstep Technologies
Thiruvilla, Kerala
07.2019 - 08.2019
  • Devised marketing plans, resulting in higher lead conversions.
  • Oversaw online advertising campaigns; improved click-through rates significantly.
  • Worked on the implementation of sales campaigns focused on the digitalization of high schools in the state of Kerala
  • Conducted comprehensive market research to understand consumer behavior better.

Education

Bachelor of Business Administration - Aviation

UITM Rzeszow
Poland
10.2018 - 11.2021

Skills

  • Special travel assistance
  • Task co-ordination
  • Communication
  • Customer Interaction

Languages

English
Fluent
Hindi
Advanced
Malayalam
Native

Affiliations

  • Traveling
  • outdoor games
  • driving

Timeline

Travel Consultant II

BCD Travel
07.2023 - Current

Banking operation

Euroclear Bank
09.2022 - 01.2023

Business travel consultant

Carlson Wagonlot Travel
08.2021 - 08.2022

Marketing associate

Nextstep Technologies
07.2019 - 08.2019

Bachelor of Business Administration - Aviation

UITM Rzeszow
10.2018 - 11.2021

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Abel Gliju Varghese