Abhinav Agarwal
Kaiserslautern
Summary
6X Salesforce Certified || Senior Consultant || Salesforce Consumer Goods Sector Specialist
A seasoned Techno-Functional professional with extensive experience in Salesforce Consumer Goods Cloud , data analytics, and strategic consulting within the Consumer Goods sector. Forward-thinking Functional Specialist bringing over 7 years of expertise with proven ability to identify revenue growth opportunities, conduct in-depth needs assessments, and deliver customized solutions for leading FMCG firms. Adept at translating data-driven insights into actionable plans, fostering strong client relationships, and driving the successful adoption of innovative processes and tools.
Overview
8
8
years of professional experience
9
9
Certificates
Work History
Associate Manager, Senior Business Consultant
ACCENTURE
07.2017 - Current
I work with leading global CPG firms (Unilever, P&G, Coca-Cola) across multiple markets on different continents. I am an expert in Salesforce Consumer Goods Cloud Trade Promotion Management E2E Implementation (earlier Accenture Cloud TPM)
- Partnered with global FMCG clients to deliver tailored business solutions, optimizing sales and promotional planning processes across multiple markets.
- Conducted detailed client workshops to assess business needs and provided actionable recommendations that aligned with strategic goals.
- Developed and implemented data-driven solutions, improving decision-making and driving revenue growth for key accounts.
- Streamlined project delivery by leveraging agile practices, reducing rollout time by 20% and cutting costs through optimized use of pre-built tools.
- Facilitated cross-functional collaboration to ensure seamless execution of solutions, aligning deliverables with business objectives.
- Designed and conducted training programs, improving system adoption rates and empowering client teams to maximize solution benefits.
- Delivered insights by analyzing market trends, client data, and competitor benchmarks, helping clients identify growth opportunities.
- Led regular performance reviews, identifying areas for system improvement and proposing updates to enhance functionality and efficiency.
- Managed relationships with key stakeholders, ensuring high satisfaction levels and uncovering additional service opportunities to expand engagement.
Education
MBA - Technology Management And Marketing
Narsee Monjee Institute of Management Studies
Mumbai, India 04.2001 -
Bachelor of Technology - Electronics And Telecommunication Engineering
Narsee Monjee Institute of Management Studies
Mumbai, India 04.2001 -
Skills
CRM Systems
Salesforce Expertise
Revenue Growth Management and Analytics
Business Process Optimization and Automation
Data Analysis, Reporting, and Insight Generation
Client and Stakeholder Relationship Management
Needs Assessment and Customized Solution Development,
Agile Project Management: Backlog Management, Jira, Confluence
Cross-Functional Collaboration and Team Leadership
System Integration and Testing (Manual and Automated)
Change Management and User Training
Competitive Benchmarking and Market Trend Analysis
Effective Communication and Problem-Solving
ITIL Foundation Certified
Microsoft Azure Fundamentals
Accomplishments
- Delivered seven major system implementations for global CPG clients, achieving over 70% user adoption within two months of rollout.
- Reduced project testing time by 50% and decreased production issues by 30% through strategic test planning and automation.
- Achieved a 20% reduction in rollout time and costs by leveraging scalable, out-of-the-box tools for system implementation.
- Designed solutions for complex business processes previously managed manually, significantly improving productivity and accuracy.
- Increased user adoption rates by 30% through comprehensive training programs and the creation of a knowledge library.
- Contributed to a 10% cost reduction for clients by optimizing system features and avoiding unnecessary customizations.
- Identified and prioritized unspoken client needs, leading to expanded project scope and a 25% increase in client engagement revenue.
Certification
Salesforce Certified Consumer Goods Cloud: Trade Promotion Management Accredited Professional
Timeline
Associate Manager, Senior Business Consultant
ACCENTURE
07.2017 - Current
MBA - Technology Management And Marketing
Narsee Monjee Institute of Management Studies
04.2001 -
Bachelor of Technology - Electronics And Telecommunication Engineering
Narsee Monjee Institute of Management Studies
04.2001 -