Abhishek Mishra
Erding
Summary
Dedicated and results-oriented DevOps/SRE associate with 10+ years of experience. Consistently enhances system performance, reliability, and scalability through automation, deployment, monitoring, and incident response. Proven track record in improving system performance. Committed to delivering optimal results for any organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr. Site Reliability Engineer
Pagonxt Merchant solution ( A Banco Santander Company)
01.2020 - Current
- Facilitated the seamless migration of key applications from on-premise systems to Microsoft Azure, enhancing scalability and reliability
- Led the Git Ops initiative using Argo CD, Customize, GitLab, and Terraform, streamlining Infrastructure as Code deployments
- Developed CI pipelines in GitLab CI, improving build processes and deployment strategies
- Followed best practices for containerization and orchestration using Docker and Kubernetes, optimizing resource utilization, scalability, and reliability of microservices architectures
- Implemented monitoring and logging solutions using tools such as ELK stack, Data DOG integrated with GitOps for real time system health insight
- Reduced mean time to detection (MTTD) and mean time to recovery (MTTR)
- Worked closely on Incident Management, Change Management, and Release Management and led incident response efforts, participating in root cause analysis and post mortem reviews to prevent recurrence
- Provided training and mentorship to internal teams and customer facing unit on DevOps/SRE principles, practices, and tools
- Created templates and processes for application setup and documentation (i.e
- SOP, MOP, Release Doc).
Project Manager
Wirecard acceptance Technologies GmbH
01.2019 - 12.2019
- Led technical driven projects in line with the required quality within the agreed time, scope, and budget
- Facilitated and drove multiple projects under agile methodology (Scrum, Kanban)
- Owned the project delivery plan and managed the execution of technical projects including the interaction across technical sub-teams (SRE, Shared services, Cloud/Platform Engineer, and Development team) and Business/Product team
- Monitored and controlled the project, took corrective measures when required within predefined thresholds, escalated if the responsibility thresholds were exceeded.
Site Reliability Engineer
Wirecard acceptance Technologies GmbH
06.2015 - 12.2018
- Created and maintained CI/CD pipelines to automate build, test, and deployment processes
- Automated infrastructure management tasks using configuration management system (Puppet and Ansible)
- Monitored via alerting the system performance and implemented improvements to enhance reliability and scalability of application
- Worked in migration of on-premises infrastructure to the cloud, ensuring a smooth transition and minimal downtime
- Collaborated with multiple teams to ensure seamless integration and deployment of applications.
Sr. Production Application Engineer
Oracle
02.2012 - 05.2015
- Monitored designated Retail applications and infrastructure, took corrective actions to prevent or minimize errors and system downtimes
- Provided 3rd Level support for the applications with Service Management tools
- Automated the BAUs task to reduce manual intervention and improve productivity
- Built/Implemented/Observed Monitoring and Logging strategies using Nagios CheckMK
- Took corrective actions to prevent or minimize errors or even system downtimes.
Application engineer
Tech Mahindra
08.2007 - 01.2012
- Supported Incident, escalation, change and problem management
- Daily monitoring and troubleshooting for issue/bug resolving the production issue
- Followed the SOP to perform the application support related task
- Monitored the application health via monitoring tool.
Education
Mechanical Engineering
RGPV University Madhya Pradesh
Bhopal06.2007
Skills
- Linux (Red Hat, Debian)
- Cloud (AWS, Azure, GCP)
- Terraform
- Ansible
- Kubernetes
- Docker
- Jenkins
- CI/CD
- Version Control System (Git)
- Argo CD
- Elastic Search
- Puppet
- Datadog
- Atlassian stack (Jira, Confluence, )
- Control-M
- Strong knowledge of CI/CD tools (DevOps)
- MS SQL
- Oracle
- Redis
- Azure SQL
- Troubleshooting skills
- Networking Basics
- Agile/SRE methodology
- Web Server
- Incident Management
- Microservices Architecture
- Log Analysis
- Infrastructure Automation
- Configuration Management
- ITIL Framework
- Network Troubleshooting
Personal Information
- Date of Birth: 06/23/85
- Nationality: Indian
Certification
- [AWS Certified Cloud Practitioner certificate], [AWS]
- [ITIL Foundation], [APM Group]
- [PRINCE2® Practitioner], [AXLOS]
- [SAFe Certified], [SCALED AGILE]
Languages
English
Advanced (C1)
German
Elementary (A2)
Timeline
Sr. Site Reliability Engineer
Pagonxt Merchant solution ( A Banco Santander Company)
01.2020 - Current
Project Manager
Wirecard acceptance Technologies GmbH
01.2019 - 12.2019
Site Reliability Engineer
Wirecard acceptance Technologies GmbH
06.2015 - 12.2018
Sr. Production Application Engineer
Oracle
02.2012 - 05.2015
Application engineer
Tech Mahindra
08.2007 - 01.2012
Mechanical Engineering
RGPV University Madhya Pradesh
- [AWS Certified Cloud Practitioner certificate], [AWS]
- [ITIL Foundation], [APM Group]
- [PRINCE2® Practitioner], [AXLOS]
- [SAFe Certified], [SCALED AGILE]
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