Hi, I’m
Ada Jones
Sales Manager
Citrus Heights,CA
Timeline
Sales Manager (Furniture, Beauty and Fine Jewelry)
Macys Department Store
03.2020 - 08.2024
Sales Manager (Beauty and Fine Jewelry)
Macys Department Store
07.2017 - 03.2020
Sales Manager (RTW and Special Occasion)
Macys Department Store
02.2016 - 07.2017
Sales Supervisor (Handbags and Accessories)
Macys Department Store
12.2014 - 02.2016
Polo Ralph Lauren Representative
Macys Department Store
03.2012 - 12.2014
Nuestra Senora De Asuncion
High School Diploma
08.1983 - 05.1987
Work History
Macys Department StoreCitrus Heights, CA
Sales Manager (Furniture, Beauty and Fine Jewelry)
03.2020 - 08.2024
Job overview
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Oversaw the fulfillment of thousands of online and store-to-store orders and product returns to vendors (RTV).
Macys Department StoreCitrus Heights, CA
Sales Manager (Beauty and Fine Jewelry)
07.2017 - 03.2020
Job overview
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized promotional events and interacted with community to increase sales volume.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Macys Department StoreMetairie, LA
Sales Manager (RTW and Special Occasion)
02.2016 - 07.2017
Job overview
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Macys Department StoreMetairie, LA
Sales Supervisor (Handbags and Accessories)
12.2014 - 02.2016
Job overview
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Macys Department StoreMetairie, LA
Polo Ralph Lauren Representative
03.2012 - 12.2014
Job overview
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Overview
12
years of professional experience
4
years of post-secondary education
Education
Nuestra Senora De AsuncionAsunción, Paraguay
High School Diploma
08.1983 - 05.1987
University Overview
Skills
- Sales team training
- Relationship Building
- Staff Management
- Goals and performance
- Product Knowledge
- Sales expertise
- Positive and upbeat
- Sales operation
- Sales Coaching
- Sales Reporting
- Analytical problem solver
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
401k matchStock Options / Equity / Profit SharingHealthcare benefitsPaid time offCareer advancementPaid sick leaveLanguages
Spanish
Bilingual or Proficient (C2)
Software
Power BI
Adobe Suite
Microsoft Excel
Summary
A hardworking proven professional who is ready to drive sales while creating a welcoming and positive environment for customers and employees.
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