Adam Drogosz
OPEX Expert
Lubin
Summary
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
10
10
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Operational Excellence Expert
Hermes Fulfilment Sp. Z O.O.
09.2024 - Current
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Shift Manager
Hermes Fulfilment Sp. Z O.O.
07.2023 - 08.2024
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
Shift Manager of Ship Department
Eobuwie Logistics
10.2022 - 06.2023
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Scheduled staff to establish adequate coverage during peak business hours.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Kept employees operating productively and working on task to meet business and customer needs.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Oversaw loading of packages in warehouse.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Team Leader of Ship Department
Amazon
09.2021 - 09.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
Team Leader of Pack Department
Amazon
11.2020 - 09.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
Warehouse Worker
Amazon
07.2019 - 10.2020
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with meticulous attention to order packaging.
- Helped train new employees in safe practices and warehouse procedures.
- Supporting Team Leaders in daily tasks
- Chasing shipments for correctly shipping date
Inventory Specialist
Amazon
06.2015 - 05.2016
- Completed physical inventory counts each day.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Performed data entry and completed proper paperwork.
Education
M.D. - Logistics And Supply Chain Management
Wroclaw University of Economics And Business
Wrocław, Poland 04.2001 -
Bachelor Degree - Managment
Wroclaw University of Economics And Business
Wrocław, Poland 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Team management
Flexible and adaptable
Multitasking
Dependable and responsible
Calm under pressure
Verbal communication
Supervision and leadership
Certification
Forklift Certification
LEGO, Star Wars univers,scuba-diving, history, URBEX explore, traveling, trekking, computer games
I'm a big fan of LEGO bricks and the Star Wars universes perfectly connected in the series LEGO Star Wars. I own more than 40 sets from this series. I love exploring new environments, such as ground-like mountains, abandoned places, and the underwater world.
Timeline
Operational Excellence Expert
Hermes Fulfilment Sp. Z O.O.
09.2024 - Current
Shift Manager
Hermes Fulfilment Sp. Z O.O.
07.2023 - 08.2024
Shift Manager of Ship Department
Eobuwie Logistics
10.2022 - 06.2023
Forklift Certification
06-2022
Team Leader of Ship Department
Amazon
09.2021 - 09.2022
Team Leader of Pack Department
Amazon
11.2020 - 09.2021
Warehouse Worker
Amazon
07.2019 - 10.2020
CAT. B Driver's License
12-2016
Inventory Specialist
Amazon
06.2015 - 05.2016
M.D. - Logistics And Supply Chain Management
Wroclaw University of Economics And Business
04.2001 -
Bachelor Degree - Managment
Wroclaw University of Economics And Business
04.2001 -
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