Adam Rumasz

HERCAD is a design office that brings together a group of marine technology enthusiasts specializing in projects for the shipbuilding industry.

• 3D computer modeling of ship installations: pipes, foundations, floors, and skids in the machinery and technical areas of vessels.
• Preparation of drawings for piping, cable trays, ventilation systems, floors and foundations.
• Implementation of modifications and resolution of 3D/2D clashes.
• Preparation of isometric drawings for the piping fabrication department.

• Creation and management of marketing and e-commerce strategy and launch of an online store.
• Implementation of a sales training system for salespeople.
• Implementation of a product training system for customers.
• Acquisition of key business partners in the European market in the area of wholesale parallel trade of plant protection products and fertilizers, execution of transactions with a margin significantly higher than the company’s average margin.

• Managing groups of products: monitors, projectors and RTV products.
• Introduction of new lines of products.
• Creating and managing portfolio of products for the different channel of distribution (retail stores, e-commerce, wholesale, B2B, Sony Centre).
• Co-participation in the introduction of a new sales Sony Centre channel.
• Cooperation and daily work over 230 retail stores.
• Within two years, an almost twofold increase in margin and an increase of nearly 20% in the average selling price.
• Development of a product training system for sales teams and business partners.
• Acquiring financial resources for additional sales-supporting activities.

• Monitoring changes in applicable legislation.
• Standardizing procedures related to complaint handling.
• In cooperation with product suppliers, introducing a policy of prioritizing Vobis customers whose products have been damaged.
• Increasing influence over cooperation with suppliers depending on the quality of their after-sales services (primarily repair lead times).
• Supporting the Company’s employees as well as its franchise partners in the implementation of complaint procedures and compliance with applicable legal regulations.

• Providing suport to customers via phone and email.
• Troubleshooting technical problems and answering general support questions for multiple products.