Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Adiel Mark Lewis

Accountant And Operations
Berlin

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
years of professional experience
6
years of post-secondary education
2
Languages

Work History

Brot&Zeit
Berlin

Accountant and Operations (Mini Job)
02.2023 - Current

Job overview

  • Completed daily operation functions like account tracking, invoices (VAT, Netto, Brutto, dates), updating daily files,Open and missing Invoices, Bank PNL reconciliations.
  • Used advanced software to prepare documents, reports, and invoices.
  • Project code and Sales code.
  • Excel,Notion and Lex office
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Collected and reported monthly expense variances and explanations.

JP Morgan Chase & Co
Mumbai

Account Specialist 2
03.2021 - 11.2022

Job overview

  • Consumer & Business banking
  • Exceed all call metric goals through my articulate communication skills
  • Handles the demands of high-volume customer service calls
  • Responsible for escalated customers, delinquent/non-pay accounts, bankruptcies, and updating and maintaining reports
  • Providing support for the equipment retrieval efforts for the division
  • Well-versed with applications including Service Management, Phonebook, Chase answers, Raptor, and Alyx/ Amelia
  • Felicitated with Champ of the month award across the entire site for my exceptional performance
  • Provides an elevated level of customer service to generate loyal and satisfied clientele
  • Assisting Bankers in the documentation and all sorts of legal compliances.

Lumina Datamatics

Executive Partner Support
10.2019 - 07.2020

Job overview

  • Worked on salesforce to effectively communicate with the sellers
  • Inducted sellers to Walmart during their onboarding phase
  • Resolved all product-related queries and issues via emails
  • Managed post-purchase queries
  • (Salesforce, CRM)
  • Provided demos and training to the client to better understand the products
  • Worked closely with the onshore team and clients by providing managed services
  • Assisted in uploading sellers’ items/products regarding their title, description, image, keywords and shelf path.

First Source

Senior Customer Associate
07.2015 - 10.2015

Job overview

  • Provide quality customer service to inbound callers
  • Resolved customer issues and complaints
  • Assisted customers via phone or email with inquiries
  • Analyzed customer needs, identifying problems, researched issues, and recommended solutions.

Education

Thomas Cook
Mumbai, India

Diploma from Travel and Tourism Management
06.2017 - 07.2019

University Overview

GISMA Business School
Berlin

MSc from Strategic Business Management
09.2022 - Current

University Overview

University of Mumbai
Mumbai, India

Bachelor of Arts
04.2017 - 10.2020

University Overview

Skills

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Accomplishments

Accomplishments

    Champ of Month at JP Morgan Chase (Nov 2021)

    Won the CCB Football tournament.

    Being awarded the best Goalkeeper of the tournament.



Interests

Photography, Sports, hiking, Cooking

Timeline

Accountant and Operations (Mini Job)
Brot&Zeit
02.2023 - Current
GISMA Business School
MSc from Strategic Business Management
09.2022 - Current
Account Specialist 2
JP Morgan Chase & Co
03.2021 - 11.2022
Executive Partner Support
Lumina Datamatics
10.2019 - 07.2020
Thomas Cook
Diploma from Travel and Tourism Management
06.2017 - 07.2019
University of Mumbai
Bachelor of Arts
04.2017 - 10.2020
Senior Customer Associate
First Source
07.2015 - 10.2015
Adiel Mark LewisAccountant And Operations