Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies
Generic
Adil Huseynov

Adil Huseynov

Frankfurt am Main

Summary

Strategic and client-focused operations professional with 5+ years of experience in driving technology adoption, process optimization, and cross-functional transformation initiatives in highly regulated financial environments. Proven ability to manage change programs, align stakeholders, and support technology integration from ideation to implementation. Currently transitioning into AI adoption and transformation roles with strong aptitude in stakeholder management, digital enablement, and translating business objectives into scalable, tech-driven outcomes.

Overview

12
12
years of professional experience

Work History

Technical Key Account Manager

Deutsche Boerse
01.2020 - Current
  • Acted as the primary point of contact for clients, providing expert guidance and support across Deutsche Börse Group’s IT divisions to ensure seamless operations and customer satisfaction.
  • Built and nurtured long-term client relationships, understanding their evolving business needs and aligning technical solutions to drive efficiency and value.
  • Provided strategic technical consulting, proactively identifying opportunities to optimize clients’ IT infrastructure and ensuring their systems aligned with industry best practices.
  • Managed and coordinated customer connectivity changes, working closely with internal teams to implement seamless integrations and system upgrades with minimal downtime.
  • Led initiatives to enhance IT infrastructure, advising clients on optimization strategies, system improvements, and security best practices to ensure reliability and scalability.
  • Oversaw incident management and troubleshooting, ensuring quick resolution of technical issues while minimizing disruptions to critical business operations.
  • Worked closely with cross-functional teams including product development, IT operations, and sales, ensuring a holistic approach to customer support and service improvements.
  • Analyzed customer usage patterns and system performance, identifying areas for optimization and cost reduction to enhance operational efficiency.
  • Designed and delivered technical training sessions for clients, empowering them to fully leverage Deutsche Börse’s platforms and stay ahead of technological advancements.
  • Actively gathered customer feedback, collaborating with internal teams to enhance platform capabilities and drive continuous service improvements.
  • Played a key role in new technology implementations, ensuring smooth rollouts and high adoption rates by aligning solutions with customer needs and business objectives.

Sales & Supply Chain Assistant

Baker Energy Services
01.2016 - 01.2017
  • Developed and managed a diverse client portfolio, building strong relationships and driving a 10% increase in repeat business over the past year.
  • Provided technical support and resolved client inquiries efficiently, ensuring prompt issue resolution and maintaining a 98% customer satisfaction rate.
  • Streamlined logistics operations, optimizing delivery schedules and reducing transit times by 15%, improving overall supply chain efficiency.
  • Identified and implemented cost-saving strategies, leading to an annual $20,000 reduction in operational expenses while maintaining service quality.
  • Oversaw end-to-end supply chain processes, including procurement, inventory management, and distribution, ensuring alignment with company objectives and market demand.
  • Leveraged data analytics to enhance operational efficiency, monitoring key performance indicators and achieving a 10% improvement in supply chain performance.
  • Collaborated cross-functionally with sales, finance, and operations teams to synchronize efforts, streamline workflows, and achieve business goals.
  • Ensured full compliance with industry regulations, staying up to date with evolving standards to maintain operational integrity and mitigate risks.

Transport Coordinator

Baku 2015 European Games Operation Committee
01.2014 - 01.2015
  • Assisted in coordinating transportation for athletes, officials, and VIPs, ensuring smooth travel between venues.
  • Helped with vehicle scheduling and route planning, making sure transport operations ran efficiently.
  • Worked closely with drivers and logistics teams to ensure on-time arrivals and departures during events.
  • Provided real-time support on the ground, helping to solve last-minute transport issues like delays or route changes.
  • Assisted in monitoring fleet operations, using tracking tools to keep everything running smoothly.
  • Helped with accreditation and access control for transport staff, making sure all security protocols were followed.
  • Supported briefings and training sessions for drivers to ensure they were prepared for event logistics.
  • Collaborated with venue teams to coordinate transportation schedules and make adjustments when needed.

Education

Master of International Management - Aviation

IU (Former IUBH)

Bachelor of Engineering - undefined

Azerbaijan State University of Oil and Industry

Skills

  • Project Management
  • Stakeholder Management
  • Supply Chain Analytics
  • Negotiation & Relationship Management
  • AutoCAD
  • SAP

Languages

English (C1)
German (C1)
Russian (C1)
Azerbaijani (C1)
Turkish (A2)
French (A1)

Timeline

Technical Key Account Manager

Deutsche Boerse
01.2020 - Current

Sales & Supply Chain Assistant

Baker Energy Services
01.2016 - 01.2017

Transport Coordinator

Baku 2015 European Games Operation Committee
01.2014 - 01.2015

Bachelor of Engineering - undefined

Azerbaijan State University of Oil and Industry

Master of International Management - Aviation

IU (Former IUBH)

Hobbies

Chess

Calisthenics 

Martial arts

Hiking


Similar Profiles

CREATE PROFILE
Adil Huseynov