SAP Functional Consultant with 3+ years of enterprise software experience and expertise in SAP S/4 HANA Sales, CRM, SD and MM. Specialized in master data management, middleware integration, and client relationship management across manufacturing and logistics sectors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SAP Consultant
Capgemini Technology Services India Ltd.
Mumbai, India
11.2021 - 03.2025
As SAP Functional Consultant under project - Becton, Dickinson and Company (BD USAL), provided end-to-end management of service requests and incident tickets raised by clients
Managed critical escalations to ensure timely resolution and stakeholder satisfaction
Led client calls to address inquiries and resolve issues efficiently regarding service requests, incidents and others.
Led integration projects, ensuring seamless connectivity between CRM and other enterprise systems (ERP).
Collaborated closely with specialist departments to streamline processes and improve system efficiency.
Serve as a key interface between 2nd and 3rd level support teams, ensuring smooth communication.
Performed customizing and configuration activities to adapt the system to client needs.
Supply Chain Engineer
Polyru Cooper Standard FTS Pvt. Ltd
Pune, India
06.2019 - 04.2020
Collaborated with cross-functional teams (Production, Quality Assurance, Procurement, Logistic) to optimize manufacturing workflow.
Generated and maintained Purchase orders using several transactions in SAP MM
Maintained comprehensive logistics documentation including shipment tracking improving operational visibility.
Worked on EDI process using EDI software for automated data exchange.
Managed client relationships and coordinated with customers (Tata Motors, Mahindra & Mahindra
Oversaw end-to-end product lifecycle from prototype development through series production delivery. Generated invoices and E-Way bills using SAP ERP MM module, processing 200+ transactions monthly with 100% compliance.
Education
Bachelors Of Engineering - Electrical
University of Pune
04-2018
Diploma - Electrical
Maharashtra State Board
01.2015
Skills
SAP S/4 HANA
SAP SD ERP
SAP CRM
Tools – ServiceNow, HPALM, Microsoft office
Sales and Distribution
Supply chain
Management
Project Management
Data Management
Certification
SAP Certified Application Associate - Sales and Distribution with SAP ERP 6.0 EhP7
SAP Certified Application Associate - SAP S/4HANA Sales 2021