Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Adrian-Iulian Chiscari

Kleve

Summary

Dynamic Business Support Specialist with a proven track record at Arvato, excelling in SAP optimization and process automation. Adept at delivering data-driven reporting and enhancing operational efficiency. Strong problem-solving skills and effective client communication have consistently driven successful project rollouts and improved KPI tracking across multiple client accounts.

Overview

5
5
years of professional experience

Work History

Business Support Specialist

Arvato
01.2025 - Current
  • Implement and optimize SAP-driven operational and system processes across multiple client accounts (Arvato SAP + client SAP such as Mettler Toledo).
  • Standardize warehouse logistics flows in automated environments, balancing requirements, costs, risks, and feasibility.
  • Develop logistics concepts and project plans, ensuring smooth operational rollouts and business continuity.
  • Deliver system-based optimizations, supporting account managers with unified, data-driven reporting.
  • Create, monitor, and present KPI and SLA reports (daily, weekly, monthly) to management and clients.
  • Act as a liaison between operations and IT, troubleshooting SAP-related issues (IDocs, master data inconsistencies, process delays).
  • Support testing and deployment of new SAP functionalities (SIT, UAT), ensuring alignment with operational requirements.
  • Manage system configurations and parameter settings in SAP WM/IM to improve data accuracy and process efficiency.
  • Analyze material and order flows in SAP to identify bottlenecks, propose corrective actions, and ensure on-time delivery.
  • Conduct root cause analysis for process deviations, document corrective actions, and coordinate implementation with stakeholders.
  • Provide training and knowledge-sharing sessions to operations teams on SAP transactions, workflows, and reporting.
  • Collaborate with cross-functional teams (inventory, quality, IT, OPS) to streamline end-to-end supply chain visibility.
  • Support process automation initiatives (Excel VBA macros, SAP scripting) to reduce manual workload and errors.
  • Prepare change documentation (work instructions, SOP updates, process flows in Visio/Signavio) for new implementations.
  • Ensure data integrity in SAP by monitoring master data, storage locations, and system updates across different client systems.

Production Planner

Arvato
11.2024 - 01.2025
  • Created and scheduled production/process orders in SAP (COOIS, MD04, MF50) to meet customer demand and optimize resource usage.
  • Performed MRP checks and simulations, ensuring availability of raw materials and components, resolving shortages in SAP.
  • Monitored production progress in SAP and proactively rescheduled orders to balance capacity and avoid bottlenecks.
  • Generated performance and KPI reports by extracting and analyzing SAP data (daily/weekly basis).
  • Collaborated with IT/Business Support for SAP troubleshooting (order confirmations, stock discrepancies, master data validation).
  • Supported SAP system testing (SIT, UAT) during new implementations and process changes.

Warehouse Support Specialist

Arvato (Mettler Toledo)
10.2023 - 11.2024
  • Managed production department ensuring efficient material flow.
  • Monitored production KPIs using both Arvato and client SAP systems.
  • Led daily meetings with clients, aligning operational tasks with customer requirements.
  • Troubleshot production issues, escalated incidents, and provided structured reporting.

Line Lead

Arvato (Mettler Toledo)
07.2023 - 10.2023
  • Trained and mentored new employees.
  • Coordinated daily workload and performance.
  • Acted as first contact point for operational issues.

Warehouse Employee

Arvato (Mettler Toledo)
03.2023 - 07.2023
  • Designed and implemented entire VAS area (layout, labeling, cable management).
  • Supported new customer implementation project.

Warehouse Employee

Arvato (Sonova)
02.2022 - 03.2023
  • Processed and packed worldwide orders.
  • Used WMS for sequencing and FIFO/FILO order processing.
  • Ensured shipment accuracy vs. invoices.

IT Technician

CitySoft Service S.R.L, Romania
02.2021 - 01.2022
  • Built and configured computers, servers, and databases.
  • Installed and managed local networks and surveillance systems.
  • Implemented payment machines and self-service stations for gas stations.
  • Provided IT troubleshooting and client support.

Education

Analyst Programmer Diploma - Computer Science, Hardware, Software, Networking

FEG
Iasi, Romania

Skills

  • SAP (ERP/WMS): configuration
  • System support
  • Reporting
  • Troubleshooting
  • Advanced Excel (VBA, dashboards)
  • PowerPoint
  • Visio
  • Process optimization
  • Problem solving
  • KPI tracking
  • Performance reporting
  • Client communication

Websites

Languages

  • English, Advanced
  • Romanian, Native
  • French, Beginner

Timeline

Business Support Specialist

Arvato
01.2025 - Current

Production Planner

Arvato
11.2024 - 01.2025

Warehouse Support Specialist

Arvato (Mettler Toledo)
10.2023 - 11.2024

Line Lead

Arvato (Mettler Toledo)
07.2023 - 10.2023

Warehouse Employee

Arvato (Mettler Toledo)
03.2023 - 07.2023

Warehouse Employee

Arvato (Sonova)
02.2022 - 03.2023

IT Technician

CitySoft Service S.R.L, Romania
02.2021 - 01.2022

Analyst Programmer Diploma - Computer Science, Hardware, Software, Networking

FEG

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Adrian-Iulian Chiscari