Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrienne Wingate

Lewes

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Beaches Seafood. Proven ability to enhance guest experiences through effective communication and relationship management. Expertise in cash handling and maintaining cleanliness standards, ensuring a welcoming environment for all patrons. Committed to delivering high-quality service in fast-paced settings.

Overview

2018
2018
years of professional experience

Work History

Server

Beaches Seafood
  • Assisted with menu recommendations, enhancing guest dining experiences.
  • Handled cash transactions and reconciled daily sales reports effectively.
  • Trained new team members on restaurant protocols and service standards.
  • Resolved guest concerns promptly, fostering positive relationships and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server/expeditor/banquets

Irish Eyes Pub & Restaurant
06.1999 - 08.2017

All of the prior job descriptions can be used here as well

Teacher

Cape Henlopen School District
08.1986 - 07.2016

I taught elementary school and had a masters in counseling, so I did that as well

Education

Master of Science - Counseling

Wilmington University
New Castle, DE
05.1994

Bachelor of Arts - Elementary Education

University of Maine
Orono, ME
05.1990

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Service prioritization
  • High volume dining
  • Team collaboration
  • Order accuracy
  • Supply restocking
  • Food safety practices
  • Table bussing
  • Relationship management
  • Dining area maintenance
  • Allergy awareness
  • Order management
  • Beverage preparation
  • Tableside etiquette
  • Task prioritization
  • Guest seating
  • Table setting
  • Food delivery
  • Bill computation
  • Food spoilage prevention
  • Food safety

Timeline

Server/expeditor/banquets

Irish Eyes Pub & Restaurant
06.1999 - 08.2017

Teacher

Cape Henlopen School District
08.1986 - 07.2016

Server

Beaches Seafood

Master of Science - Counseling

Wilmington University

Bachelor of Arts - Elementary Education

University of Maine
Adrienne Wingate