AHAD IRFAN

• Comprehensive Warehouse Operations Management: Managed end-to-end inbound, outbound, inventory, and RMA processes while consistently achieving all daily operational KPIs for a multinational corporation.

• Budgeting & Cost Optimization: Led annual budgeting activities and maintained positive OPEX performance through strategic cost-saving initiatives and process efficiency improvements.

• Vendor Management: Onboarded and managed key vendors for freight services, safety equipment AMC, CCTV AMC, general maintenance, and staff uniforms, ensuring high service quality and cost-effectiveness.

• Safety & Compliance Leadership: Conducted weekly safety observations, monthly warehouse safety audits, and organized annual safety events (“Safeday”) to reinforce workplace safety culture and compliance.

• TAPA-Certified Security Oversight: Performed weekly and monthly security audits in line with TAPA standards to strengthen warehouse security and safeguard assets.

• Team Leadership: Supervised a team of 33 warehouse and logistics personnel, overseeing daily operations including shipping, receiving, inventory management, import/export activities, and order fulfillment.

• Process Improvement Initiatives: Applied 5S and Kaizen methodologies to optimize warehouse workflows, enhance productivity, and eliminate operational waste.

• WMS Implementation: Led the full lifecycle of a new WMS implementation—BRD, SUT, UAT, EUT, RAE, Go-Live, and hypercare—ensuring seamless adoption and improved operational performance.

• Project Management: Executed multiple cost-saving and operational efficiency projects to support long-term business growth and sustainability.

• KPI Achievement: Consistently met and exceeded operational KPIs across all warehouse processes.

• Streamlined warehouse operations by implementing efficient inventory management systems, resulting in improved order accuracy and reduced processing time.
• Led a team of logistics personnel to optimize supply chain processes, enhancing overall operational efficiency and service delivery.
• Developed and executed training programs for staff on safety protocols and equipment handling, fostering a culture of compliance and safety awareness.
• Coordinated with cross-functional teams to ensure timely shipment of goods, effectively reducing delays and improving customer satisfaction.
• Analyzed and improved logistics workflows, significantly decreasing transportation costs while maintaining high service standards.
• Facilitated regular team meetings to enhance communication and collaboration, driving a unified approach towards achieving operational goals.

• I've successfully developed a full warehouse with new pallet rack designs, 5S
  implementation, and more. An additional 2500 pallets of space, developed an entirely
  new shipping dispatch procedure that works well, and implemented SOPs for each
  and every process, assisting the team in gaining better knowledge of the process and
  increasing productivity. Reducing operational error through problem identification.
  • Identified WMS loops and assisted the technical team in developing a fully functional
  WMS, which aided in error elimination and system enhancement.
  • Implementing warehouse policies and procedures: I develop and implement policies
  and procedures that ensure the smooth operation of the warehouse, including
  inventory management, receiving and shipping, and safety protocols.
  • Budget management: I am in charge of managing the warehouse budget, which
  includes monitoring expenses, estimating future costs, and offering cost-cutting
  proposals.
  • Providing leadership and guidance to the logistics and warehousing workers. Establish
  performance benchmarks, mentor and develop team members, and make sure the
  workplace is secure and efficient. Encourage a collaborative, responsible, and
  forward-looking culture.
  • Vendor Management: Manage relationships with suppliers, contractors, and service
  providers. Monitor vendor performance, negotiate contracts, and ensure timely and
  accurate delivery of goods and services.

• Profound knowledge of managing large-scale warehouse distribution systems.
• Lead, directed, and managed multiple site operations to ensure that the operations
staff executes service agreements at, or above the customers' standards.
• Responsible for training, developing, and motivating employees to peak performance
and growth in their knowledge and responsibilities.
• Planned work schedules and assigned duties to maintain adequate staff for effective
performance of activities and response to fluctuating workloads.
• Direct supervision of 6+ supervisors and 200+ associates.
• Maintaining an open-door policy with employees to discuss any ideas, questions, or
concerns.
• Profuse knowledge of product handling practices and inventory movement.
• Participated in team-building activities to enhance working relationships.
• Oversees all shift shipping, receiving, maintenance, and WMS functions. Assists in
creating a strong work team and helps resolve employee relations issues.
• Reviews budget on a monthly basis to determine shift adherence; assists in
development of budget for shift functions.
• Leads inbound or outbound team in goals and measurement development and
implementation.
• Familiarity with Warehouse Management System functionality.
• Identifies the shift performance indicators and utilizes the Productivity Improvement
Plan process for each inbound or outbound function to determine areas of
improvement; communicates action plans.

• Set and enforced policies focused on increasing team productivity and strengthening
operational efficiency.
• Planned team-building exercises to increase employee performance and job
satisfaction.
• Controlled costs and optimized spending via restructuring of budgets for labor, capital
assets, inventory purchasing and technology upgrades.
• Assessed supplier quality to maintain tight cost controls and maximize business
operational performance.
• Propelled continuous improvements and strategically capitalized on current market
trends.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Conducted monthly inventories of raw materials and components on work floor.
• Collaborated with shipping department staff to facilitate smooth materials returns to
correct vendors.
• Managed and tracked package transfers such as bills of lading, delivery receipts,
packing lists and load tags.
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing,
targeting 100% end-user satisfaction.
• Coordinated with freight forwarder to provide vendor shipping details and obtain
shipping updates.
• Directed inter-modal domestic and overseas import and export operations to meet
aggressive deadlines.
• Organized warehouse space and planned layouts to allow for maximum storage
capabilities.
• Handled day-to-day shipping and receiving overseeing more than 2000 packages per
day.

• Identifies project requirements by interviewing customers; analyzing operations;
determining project scope, documenting results, preparing customer contracts.
• Supervise everyday working of department operating process and increase efficiency
of workers for various growth oriented programs.
• Maintain and provide efficient backup to supply department and ensure achievement
of all internal and external needs.
• Develop plans and supervise various departmental meetings and participate in
various growth based campaigns.
• Analyze and ensure better result to fulfill all business requirements.
• Prepare regular reports, perform audit on various operations and evaluate processes
as per business requirements.
• Analyze all opportunities and recommend ways to improve efficiency and reduce
costs.
• Ensure compliance with applicable laws and company policies.
• Supervise receipt of all shipments.
• Process receiving, discrepancy, and damage reports as needed.
• Ensuring stock levels are managed and controlled effectively.
• Making sure that all receipts and deliveries are carried out in time.
• Ensure all product orders are shipped to customers in a timely manner.
• Plan warehouse layout and space requirements in order to prevent loss or Damage,
and to achieve full warehouse optimization.
• Conduct periodic spot-checks of inventory levels, supplies, or equipment.
• Undertake on site work inspections with D&A teams on random basis, thus ensure that
all works undertaken reflects professionalism and adhere to customer's satisfaction.
• To manage coordinate and facilitate Delivery and Assembly tasks as required and
delivering solutions effectively.