Ahmed Ibrahim

Model

Giessen

Summary

With over 5 years at Siva Porto Ghalib Egypt and Hilton mars Alam and Albatros aqua blue hotel and Zara and H&M I excelled in guest relations, blending exceptional communication and problem-solving skills to enhance guest satisfaction. Known for creating personalized experiences and resolving concerns with professionalism, my ability to work across teams and adapt to diverse cultures ensures memorable stays, earning consistent praise for service excellence.

Overview

years of professional experience

Language

years of post-secondary education

Work History

Guest Relations

Siva Porto Ghalib Egypt

01.2019 - Current

Guest Relations work in a hotel focuses on ensuring that guests have an exceptional and personalized experience during their stay. This role involves interacting directly with guests, resolving issues, and going above and beyond to make their stay memorable. Here are the key responsibilities:

1. Welcoming Guests

• Greeting guests upon arrival with warmth and professionalism.

• Assisting with check-ins and creating a great first impression.

2. Handling Guest Requests

• Responding to special requests like arranging transportation, restaurant reservations, or room preferences.

• Ensuring timely and accurate fulfillment of these requests.

Education

Good - Faculty of Arts, Surveying Department

Pharos University

Alexandria , Egypt

09.2016 - 08.2021

Skills

1 Exceptional Guest Communication

Timeline