Aiden Cameron
Warriewood,NSW
Summary
Proven track record in enhancing customer satisfaction, notably at McDonald's, by adeptly managing high-volume calls and resolving complaints with empathy. Demonstrated ability to prepare meals under strict time constraints, showcasing strong multitasking and a keen attention to detail. Brings a mix of personable character and a strong work ethic, driving significant improvements in service delivery and operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service/Cook
Cornstars/Tamar Lind
11.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Customer Service Role
McDonald's
10.2022 - 05.2023
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Customer Service
Chooks On The Beach
09.2021 - 05.2022
- Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
- Reduced call wait times by implementing effective call routing strategies, enhancing customer satisfaction.
- Actively contributed ideas during team meetings focused on enhancing internal processes and workflows for superior support outcomes.
Education
Yr10 Rosa Certificate - Yr10 Standards Studies
Narrabeen Sports High School
North Narrabeen12.2024
Skills
- Strong Work Ethic
- Personable and relatable character
- Attentive Listener
- Able to work Autonomously
- Punctual
- Enthusiastic to develop and master a new skill set
Accomplishments
In November 2023 I was scouted by Manly Warrigah Sea Eagles representatives to join the U/16 development squad, After an 8 month season I was selected for the Winter train on squad set to join the Manly Warringah Sea Eagles Harold Matthews Side in 2025
Timeline
Customer Service/Cook
Cornstars/Tamar Lind
11.2023 - Current
Customer Service Role
McDonald's
10.2022 - 05.2023
Customer Service
Chooks On The Beach
09.2021 - 05.2022
Yr10 Rosa Certificate - Yr10 Standards Studies
Narrabeen Sports High School
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