Aisha Ahmad E. Cleaver
Columbus
Summary
Friendly and customer-focused professional with over 1 year of experience in retail and customer service. Skilled in assisting diverse customers, handling inquiries, and maintaining organized sales environments. Passionate about delivering high-quality service and contributing to team success.
Overview
1
1
year of professional experience
Work History
Customer Service / Retail Associate
Bates Fashion
08.2023 - 09.2024
- Greeted customers warmly and offered prompt assistance with product selection
- Provided accurate information on products, services, and pricing
- Handled customer complaints and resolved issues in a calm, professional manner
- Processed returns, exchanges, and refunds in accordance with store policy
- Maintained clean and organized sales floor, fitting rooms, and checkout area
- Stocked shelves and organized product displays to ensure visual appeal
- Communicated customer feedback to management for service improvement
- Supported opening and closing procedures, including cash handling and store preparations
Education
High School Certificate -
Ribe Girls Secondary School
Skills
- Customer Communication
- Problem Solving & Conflict Resolution
- Point of Sale (POS) Systems
- Handling Returns & Exchanges
- Store Organization & Merchandising
- Team Collaboration
- Multitasking in Fast-Paced Environment
Timeline
Customer Service / Retail Associate
Bates Fashion
08.2023 - 09.2024
High School Certificate -
Ribe Girls Secondary School