Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aisha Ajambo

Kampala

Summary

At Rablines Trading Company, as Head Cashier Supervisor, I spearheaded a team, enhancing customer satisfaction and staff retention through effective coaching and motivational leadership. My expertise in POS systems and team leadership, coupled with a strategy-focused approach, led to notable improvements in operational efficiency and employee morale. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.

Overview

4
4
years of professional experience

Work History

Head Cashier Supervisor

Rablines Trading Company
08.2020 - Current
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
  • Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
  • Improved communication between cashiers and other store departments to provide seamless customer experiences.
  • Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
  • Achieved high employee retention rates through motivational leadership and creating a positive work environment for staff members.

Education

Higher Professional Diploma - Financial Accountancy

East African Polytechnic College
149 Kyambogo,Kampala
03.2023

Skills

  • Cash handling expertise
  • POS System proficiency
  • Employee Scheduling
  • Cross-selling strategies
  • Report Generation
  • Team Leadership
  • Cash handling and management

Languages

English
Advanced (C1)
Swahili
Advanced (C1)
Arabic
Elementary (A2)

Timeline

Head Cashier Supervisor

Rablines Trading Company
08.2020 - Current

Higher Professional Diploma - Financial Accountancy

East African Polytechnic College
Aisha Ajambo