Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aja Cartha

Dover,DE

Summary

Accomplished in enhancing resident satisfaction at The Shepherd Place through personalized support, I excel in adaptability and effective communication. Demonstrated success in maintaining confidentiality and utilizing medical equipment, underscoring my reliability and organizational skills. Collaborated closely with families at Henry Ittleson Residential Treatment Facility, achieving trust through exceptional verbal communication.

Developed strong interpersonal and support skills in residential care environment, focusing on well-being and development of residents. Demonstrated ability to manage challenging situations with empathy and efficiency. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in different professional setting.

Overview

4
4
years of professional experience

Work History

Residential Staff

The Shepherd Place
02.2022 - Current
  • Ensured medication compliance by administering prescribed medications in accordance with established guidelines.
  • Upheld resident privacy by maintaining confidentiality in all interactions involving sensitive information.
  • Enhanced resident satisfaction by providing personalized support and assistance with daily living activities.
  • Provided orientation sessions for new residents outlining expectations, house rules, safety measures, as well as available resources.
  • Handled sensitive resident information with discretion, ensuring privacy and confidentiality were maintained at all times.

Direct Care Worker

Amazing Home Care Agency
12.2021 - 02.2025
  • Applied techniques in wound care and dressing changes for patients with varying medical needs.
  • Utilized de-escalation strategies to manage challenging behaviors and maintain a secure environment.
  • Operated medical equipment, including blood pressure monitors and glucometers, to track patient vitals.
  • Trained in using patient care software to document care plans and progress notes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.

Parent Advocate

Ittleson Residential Treatment Facility
01.2021 - 03.2021
  • Developed strong relationships with parents through consistent communication, fostering trust and collaboration between families and schools.
  • Supported families in navigating school systems, leading to better understanding of available resources and opportunities.
  • Collaborated with other Parent Advocates to share best practices and develop strategies for addressing common challenges faced by families within the school system.
  • Provided one-on-one guidance to parents during difficult times, offering emotional support and practical advice for resolving conflicts with schools.

Education

No Degree - Medical Assistant/ Medical Office Procedure

Mandl School of Allied Health
New York, NY
04-2006

Skills

  • Professional boundaries
  • Verbal and written communication
  • Effective communication
  • Adaptability and flexibility
  • Teamwork
  • Multitasking
  • Time management
  • Customer service
  • Reliability
  • Excellent communication
  • Organizational skills
  • Client assessment
  • Working independently
  • Confidentiality practices
  • Maintaining client records
  • Computer literacy
  • Data entry software

Timeline

Residential Staff

The Shepherd Place
02.2022 - Current

Direct Care Worker

Amazing Home Care Agency
12.2021 - 02.2025

Parent Advocate

Ittleson Residential Treatment Facility
01.2021 - 03.2021

No Degree - Medical Assistant/ Medical Office Procedure

Mandl School of Allied Health
Aja Cartha