Akanksha
Koln Mulheim
Summary
Effective project manager with over 7 years' experience in IT industry, skilled in Lab Informatics area with hands on experience of LabVantage LIMS and LabWare LIMS. Experienced in working in GxP relevant projects for over 4 years. Good communication skills and quick analytical thinker being the key characteristics which helps to achieve quick resolutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Global Rollout Manager
Tata Consultancy Services
03.2023 - 01.2024
- Responsible to create and maintain program plan, RAID logs and status reports
- Responsible for regular status reporting at all levels with reference to identified KPIs
- Responsible for Vendor management
- Responsible to create contract and take it through the overall process to finalization
- Responsible for resource management across the roll out project
- Discuss with customer on escalations and execute identified mitigation measures
- Regular connects with Site Leads for discussion on timelines and scope
- Understanding Business pain areas and identifying solution in collaboration with the technical team and business analysts to propose to client
- Hands on experience of working in technical documentations to support the team
- Handling a team of 20 associates across globe from varied culture
- Manage team in an onsite-offshore model.
LIMS Support Lead
Tata Consultancy Services
03.2022 - 02.2023
- Responsible to manage incidents using Service Now (SNOW) and ensure resolution within defined SLAs
- Ensuring root cause analysis and resolving of issues for LIMS applications as per Incident Management process definer
- Regular connect with System Owner and Product owner on Incident Reports
- Create weekly status reports of Incidents and alignment with Product Backlog in JIRA
- Hands on experience of working in GxP controlled environment using LABVANTAGE LIMS (versions 8.4 and 8.7)
- Perform configuration in LABVANTAGE LIMS to resolve issues
- Developing queries in SQL Developer to resolve issues
- User Management activities.
LabWare Developer
Tata Consultancy Services
01.2020 - 02.2023
- Hands on experience of working in GxP controlled environment using LABWARE LIMS (versions 8 and 6)
- Successfully upgraded GMP controlled LABWARE LIMS from version 6 to 8
- Responsible to setup LABWARE LIMS v6 in Azure Cloud infrastructure
- Hands-on on experience of maintaining reports using SAP Crystal Reports
- Responsible to perform root cause analysis and resolving the issues on a daily basis
- Responsible to perform LABWARE LIMS manual system Performance Testing periodically (customer request)
- Developing queries in SQL Developer to fit to application needs
- User Management activities.
SharePoint Developer
Tata Consultancy Services
07.2017 - 12.2019
- Worked as SharePoint Online Developer
- Created CSOM PowerShell Scripts and Utility
- Worked on the Migration of site relevant data in SharePoint from On-Premises to Online version using Sharegate tool
- Provided L2 and L3 Support for the SharePoint Online Applications
- Worked on Power Apps, MS Flow and Keyword Query Language
- Provided Process Improvement by implementing Dynamic Site Map to Customer using Search tool.
Education
Bachelor of Technology - Chemical Engineering
Banasthali University
Jaipur, India01.2017
Skills
- SQL
- Windows
- PowerShell
- HTML
- JavaScript
- Microsoft Project
- Microsoft PowerPoint
- Microsoft Excel
- Service Now
- JIRA
- LABVANTAGE LIMS
- LABWARE LIMS
- SharePoint
- Power Apps
- Microsoft Flow
- Project Management
- Vendor Management
- Change Management
- Incident Management
- LIMS Consultant
Certification
- Introduction to Service Manage with ITIL4 (Udemy)
- Scrum Master Certification 2023+Agile Scrum Certification (Udemy)
- AWS Concept (Udemy)
Timeline
Global Rollout Manager
Tata Consultancy Services
03.2023 - 01.2024
LIMS Support Lead
Tata Consultancy Services
03.2022 - 02.2023
LabWare Developer
Tata Consultancy Services
01.2020 - 02.2023
SharePoint Developer
Tata Consultancy Services
07.2017 - 12.2019
Bachelor of Technology - Chemical Engineering
Banasthali University
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