Akash Sharma
London
Summary
Innovative professional with a proven ability to lead high-performing teams, manage complex projects, and influence senior stakeholders to deliver transformative results. Recognized for versatility in adapting to diverse roles, achieving measurable success such as multimillion-pound cost savings, and empowering teams through strategic vision, decisive leadership, and a collaborative approach. A forward-thinking leader who excels in driving innovation and operational excellence in dynamic environments.
Overview
8
8
years of professional experience
Work History
Operations Management (Promotion)
Amazon
London
03.2023 - Current
- Led transformative projects to enhance operational efficiency and boost business growth.
- Managed cross-functional teams to execute complex projects and meet strategic objectives.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated expertise in pinpointing intricate problems and devising targeted solutions.
- Analyzed financial data to create accurate forecasts.
- Collaborated with finance team to optimize investment strategies for rapid ROI turnaround.
- Delivered annual cost savings of £4.5 million from an initial £20 million investment for Amazon's first UK automation project.
- Managed end-to-end supply chain functions, implementing strategic initiatives for high-level performance.
- Oversaw capacity planning efforts for the site, suggesting comprehensive structural enhancements to senior stakeholders.
- Reduced weekly costs through strategic implementation.
Graduate program
Amazon
London
03.2021 - 01.2023
- Enhanced recruitment methods through strategic initiatives.
- Managed the entire recruitment process, including sourcing, screening, and interviewing candidates.
- Facilitated cohesive departmental collaboration to achieve strategic objectives.
- Forged effective collaboration among cross-functional teams, senior management, and external stakeholders.
- Utilized advanced analytical skills and Excel proficiency for comprehensive data analysis.
- Facilitated data-driven decision-making for senior leaders.
- Influenced stakeholders by presenting effective strategies for process implementation.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
Customer Service Advisor
Zara
London
09.2020 - 01.2021
- Displayed outstanding communication abilities in managing customer inquiries.
- Ensured exceptional customer service through diligent follow-ups.
- Demonstrated ability to handle multiple tasks simultaneously while maintaining professionalism.
- Participated in department meetings, offering insights to improve strategic direction.
Sales Assistant
Primark
London
05.2017 - 09.2017
- Gained expertise in cash handling.
- Led as head cashier, mentoring new employees.
- Developed outstanding customer service skills in a high-pressure setting, maintaining client satisfaction consistently.
- Enhanced problem-solving skills by managing peak-hour tasks and addressing customer issues.
- Strengthened interpersonal abilities by engaging in routine group exercises.
Education
Bachelor of Arts - Business Management
Coventry University
01.2020
High School Diploma -
Greenford High School
01.2017
Skills
- Strategic Planning & Execution
- Advanced Data Analysis
- Project management
- Excel expertise management
- Analytical thinking
- Financial analysis
- Stakeholder Management
- Problem solving
References
References available upon request.
Timeline
Operations Management (Promotion)
Amazon
03.2023 - Current
Graduate program
Amazon
03.2021 - 01.2023
Customer Service Advisor
Zara
09.2020 - 01.2021
Sales Assistant
Primark
05.2017 - 09.2017
Bachelor of Arts - Business Management
Coventry University
High School Diploma -
Greenford High School
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