Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Languages
Awards
Volunteer Experience
Hobbies
Timeline
Generic

Akshay Gulhane

Mumbai

Summary

Senior Business Analyst with five years of comprehensive experience in analyzing business processes, identifying opportunities for improvement, and implementing strategic solutions to drive organizational growth and efficiency. Proficient in conducting thorough market research, requirement gathering and interpreting data, and providing actionable insights to key stakeholders.

Overview

6
6
years of professional experience

Work History

Senior Business Analyst

GEP Worldwide
07.2022 - 03.2023
  • Planned and facilitated user design sessions, ensuring alignment with project objectives and stakeholder requirements.
  • Documented interactions, including questions and responses from business owners, to maintain a comprehensive record of project discussions and decisions.
  • Provided post-implementation support, addressing user inquiries and resolving any issues that arise after project completion.

Analyst

Duck Creek Technologies
03.2021 - 07.2022
  • Planned and facilitated user design sessions to gather requirements and preferences for the application user interface.
  • Identified and communicated project and design risks to the project manager to mitigate potential issues.
  • Documented decisions made during design meetings and provide supporting reasons for actions taken.

Senior Analyst

GEP Worldwide
01.2018 - 02.2021
  • Worked with stakeholders to understand the business requirement.
  • Configured software solutions to meet client requirements and developed customizations as needed.
  • Developed functional specifications, test plans, and training materials for software implementations.
  • Supported product implementation, including training materials development and UAT training.

Junior Analyst

eClerx Services Pvt Ltd.
06.2017 - 01.2018
  • Managed tasks according to prescribed project priorities and provide progress reports on projects to stakeholders.
  • Provided support for business needs by running custom reports on troubleshooting software applications like Excel, Tableau, and Power BI.
  • Created and reviewed user documentation for assigned projects to ensure clarity and usability.

Education

MBA -

International University of Applied Sciences
Berlin, Germany
02.2024

MBA in Supply Chain Management -

Welingkar Institute of Management
Mumbai, India
02.2020

B.E/B. Tech in Information Technology -

Datta Meghe College of Engineering
Mumbai, India
05.2017

Skills

  • Project Management
  • Business Analysis
  • Agile Methodology
  • Documentation
  • Tableau
  • Requirements Gathering
  • Consulting
  • CRM Systems
  • User Acceptance Testing
  • SQL and Databases
  • Microsoft Office Suite
  • KPI Tracking

Additional Information

JIRA, Azure DevOps, Salesforce, ServiceNow, Freshdesk, Microsoft Office, Microsoft Excel, Confluence, UML, UAT, and Tableau

Languages

German
English
Hindi
Marathi

Awards

  • Received the ACHIVER Award from GEP Worldwide for handling critical incidents single-handedly.
  • Received the BEST PERFORMER Award from GEP Worldwide for the successful transition of the project.
  • Project Management Professional (PMP) on LinkedIn Learning

Volunteer Experience

Welingkar Institute of Management, Mumbai, India, Corporate Social Responsibility (CSR) Representative - Responsible to provide educational aid to rural area-based children., Initiated prize-based events to enhance the interest in education among the children.

Hobbies

Reading Books, Playing Cricket, Listening Music and Watching Current Affairs.

Timeline

Senior Business Analyst

GEP Worldwide
07.2022 - 03.2023

Analyst

Duck Creek Technologies
03.2021 - 07.2022

Senior Analyst

GEP Worldwide
01.2018 - 02.2021

Junior Analyst

eClerx Services Pvt Ltd.
06.2017 - 01.2018

MBA -

International University of Applied Sciences

MBA in Supply Chain Management -

Welingkar Institute of Management

B.E/B. Tech in Information Technology -

Datta Meghe College of Engineering

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