Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Software
Timeline
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Aldrin Aldo Thomas

Indian

Summary

High-energy manager passionate about empowering teams to make a positive impact. Demonstrated expertise in leading teams and managing programs in fast-paced environments, resulting in successful achievement of sales and service objectives. Highly organized hub manager with a proven track record of proactively addressing operational challenges to maximize profitability. Skilled in conflict resolution and development of innovative service strategies. Detail-oriented team player with strong organizational skills, capable of effectively managing multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Hub Manager

Flink
01.2023 - Current
  • Managed a team of 90 employees, ensuring that projects were completed on time and within budget.
  • Developed and monitored key performance indicators (KPIs) for operations, leading to improved efficiency and cost savings.
  • Drive operational excellence through timely monitoring of reports to meet or exceed all financial objectives with regards to expense control, store contribution, and labor management.
  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement, and review operational policies and procedures.
  • Recruit, select, and train employees through the talent management process.
  • Help promote a company culture that encourages top performance and high morale.
  • Demonstrated success in driving results and execution with high performing teams.

Team Leader

Flink
01.2022 - 12.2022
  • Managing the day-to-day activities of the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Delegating tasks to team members.
  • Conducting training of team members to maximize their potential.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Contributing to the growth of the company through a successful team.
  • Creating a pleasant working environment that inspires the team.
  • Assisted in recruitment to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.

Operation Supervisor

Coolpex International LTD
02.2018 - 03.2020
  • Supporting operation manager with enforcement of company policies and standards.
  • Monitoring inventory and placing supply orders.
  • Assisting human resources with recruitment activities and creating work schedules.
  • Communicated with internal personnel to provide status updates for both shipping and receiving dates.
  • Collaborated with peers and other business areas to leverage best practices.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Education

Masters - Project management

Berlin School of Business And Innovation
Berlin
10.2022

BTECH - Mechanical Engineering

CSI College of Engineering
Tamil Nadu
08.2016

Skills

  • Microsoft Excel
  • Problem Solving
  • Decision Making
  • Creativity
  • Communication
  • Adaptability
  • Effective Time Management
  • Ability to Work in a Team
  • Leadership Skills
  • Operations management
  • Logistics management
  • Conflict resolution
  • Team building
  • Performance management
  • CRM - Hubspot

Languages

German
English
Hindi

Personal Information

Title: Operation Manager

Software

Slack

Hubspot

Jira

SAP

Quinyx

Timeline

Hub Manager

Flink
01.2023 - Current

Team Leader

Flink
01.2022 - 12.2022

Operation Supervisor

Coolpex International LTD
02.2018 - 03.2020

Masters - Project management

Berlin School of Business And Innovation

BTECH - Mechanical Engineering

CSI College of Engineering

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Aldrin Aldo Thomas