Aldrin Aldo Thomas
Indian
Summary
High-energy manager passionate about empowering teams to make a positive impact. Demonstrated expertise in leading teams and managing programs in fast-paced environments, resulting in successful achievement of sales and service objectives. Highly organized hub manager with a proven track record of proactively addressing operational challenges to maximize profitability. Skilled in conflict resolution and development of innovative service strategies. Detail-oriented team player with strong organizational skills, capable of effectively managing multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Hub Manager
Flink
01.2023 - Current
- Managed a team of 90 employees, ensuring that projects were completed on time and within budget.
- Developed and monitored key performance indicators (KPIs) for operations, leading to improved efficiency and cost savings.
- Drive operational excellence through timely monitoring of reports to meet or exceed all financial objectives with regards to expense control, store contribution, and labor management.
- Provide inspired leadership for the organization.
- Make important policy, planning, and strategy decisions.
- Develop, implement, and review operational policies and procedures.
- Recruit, select, and train employees through the talent management process.
- Help promote a company culture that encourages top performance and high morale.
- Demonstrated success in driving results and execution with high performing teams.
Team Leader
Flink
01.2022 - 12.2022
- Managing the day-to-day activities of the team.
- Motivating the team to achieve organizational goals.
- Developing and implementing a timeline to achieve targets.
- Delegating tasks to team members.
- Conducting training of team members to maximize their potential.
- Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
- Conducting quarterly performance reviews.
- Contributing to the growth of the company through a successful team.
- Creating a pleasant working environment that inspires the team.
- Assisted in recruitment to build team of top performers.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
Operation Supervisor
Coolpex International LTD
02.2018 - 03.2020
- Supporting operation manager with enforcement of company policies and standards.
- Monitoring inventory and placing supply orders.
- Assisting human resources with recruitment activities and creating work schedules.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Collaborated with peers and other business areas to leverage best practices.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Masters - Project management
Berlin School of Business And Innovation
Berlin10.2022
BTECH - Mechanical Engineering
CSI College of Engineering
Tamil Nadu08.2016
Skills
- Microsoft Excel
- Problem Solving
- Decision Making
- Creativity
- Communication
- Adaptability
- Effective Time Management
- Ability to Work in a Team
- Leadership Skills
- Operations management
- Logistics management
- Conflict resolution
- Team building
- Performance management
- CRM - Hubspot
Languages
German
English
Hindi
Personal Information
Title: Operation Manager
Software
Slack
Hubspot
Jira
SAP
Quinyx
Timeline
Hub Manager
Flink
01.2023 - Current
Team Leader
Flink
01.2022 - 12.2022
Operation Supervisor
Coolpex International LTD
02.2018 - 03.2020
Masters - Project management
Berlin School of Business And Innovation
BTECH - Mechanical Engineering
CSI College of Engineering
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