ALEŠ KVĚCH
Plzeň
Summary
Dedicated young person looking for challenges and opportunities to grow as a person and as a professional. I am a hardworking team player who wants to learn new things and gain new experiences. I enjoy working with people a can work under pressure.
Overview
8
8
years of professional experience
Work History
Specialist Transport Management
4flow Management GmbH Organizační Složka
11.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and with required quality
- Championed the adoption of new software tools that streamlined workflow
- Evaluated customer needs and feedback to drive product and service improvements.
Working Student
4flow Management GmbH Organizační Složka
08.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Worked with an ordering system and communication platform
- Identified issues, analyzed information and provided solutions to problems
Receptionist
Enjoy Inn
05.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients and updated client records
Picker
Lidl E-Commerce Logistics
10.2019 - 05.2021
- Pulled orders quickly to maintain demanding productivity goals
- Worked in an inventory software
Bartender
3D Café
07.2017 - 07.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Education
Bachelor Degree - International Relations - Territorial Studies, Specialization British and American Studies
University of West Bohemia
Pilsen06.2022
Diploma -
Gymnázium Strakonice
Strakonice09.2018
Skills
- Flexible and Adaptable
- Written Communication
- Decision-Making
- Interpersonal Communication
- Visitor and Customer Relations
LANGUAGES
Czech: Native language
English: B2
German: B1
ABILITIES
- MS Office
- Alpega TMS
- Blue Yonder
- SAP
- Driving License Group B
Timeline
Specialist Transport Management
4flow Management GmbH Organizační Složka
11.2022 - Current
Working Student
4flow Management GmbH Organizační Složka
08.2021 - Current
Receptionist
Enjoy Inn
05.2021 - 08.2021
Picker
Lidl E-Commerce Logistics
10.2019 - 05.2021
Bartender
3D Café
07.2017 - 07.2018
Bachelor Degree - International Relations - Territorial Studies, Specialization British and American Studies
University of West Bohemia
Diploma -
Gymnázium Strakonice
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