Aleena Nelson
English Literature Graduate
Breitengüßbach
Summary
Keen on expanding my knowledge and refining my critical thinking abilities, I am eager to apply these skills in environments conducive to problem-solving and deeper comprehension. I possess a keen ear for attentive listening and am always prepared with insightful questions. Additionally, I am enthusiastic about further developing my skills, applying acquired knowledge, and gaining hands-on experience. With a dedicated work ethic and an internal drive for excellence, I am committed to delivering outstanding results.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Customer Service Associate
Pizzeria Luli
07.2020 - Current
- Provided exceptional customer service by addressing inquiries, processing orders, and ensuring customer satisfaction.
- Operated effectively under the guidance of supervisors, following company protocols and standards.
- Upheld stringent cleanliness and hygiene protocols to meet organizational health and safety requirements.
- Demonstrated agility and rapid skill acquisition in a fast-paced customer service environment, effectively adapting to the dynamic demands of the role.
- Managed diverse responsibilities including facility maintenance, food preparation, cash handling, and customer transactions.
Student Internship
Otto-Friedrich-Universität
4 2021 - 7 2022
- Orchestrated the "Captivating Criminality and Crime Fiction" conference, encompassing guest management and collaborative participation within the conference working group.
- Enforced rigorous hygiene standards across the conference venue. While fostering harmonious interpersonal relations among team members.
- Crafted a thematic blog augmenting the conference's discourse.
Education
Master of Arts - English And American Studies
Otto-Friedrich-Universität
Bamberg, Germany 3 2019 - 2 2022
Bachelor of Arts - English Language And Literature
St.Joseph’s College
Irinjalakuda, India. 3 2017 - 2 2018
Senior secondary school -
Bharathiya Vidya Bhavan
India 01.2007 - 12 2009
Skills
Problem Solverundefined
Place Of Birth
Madayikonam
Personal Information
- Date of Birth: 11/17/97
- Nationality: Indian
Extracurricular Activities-Karate
- 3rd Place - Leistungsklasse- under 55kg-Bayerische Meisterschaft -2024
- 3rd Place - Leistungsklasse- under 55kg- Bayerische Meisterschaft -2023
- 2nd Place-Leistungsklasse- under 51kg- Bayerische Meisterschaft-2022
Timeline
Customer Service Associate
Pizzeria Luli
07.2020 - Current
Senior secondary school -
Bharathiya Vidya Bhavan
01.2007 - 12 2009
Student Internship
Otto-Friedrich-Universität
4 2021 - 7 2022
Master of Arts - English And American Studies
Otto-Friedrich-Universität
3 2019 - 2 2022
Bachelor of Arts - English Language And Literature
St.Joseph’s College
3 2017 - 2 2018
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