Alejandro Nicolás Becerra
Data Scientist
Berlin
Summary
Industrial Engineer with strong analytical skills and foundational data science knowledge. Experienced in leveraging data to optimize processes, improve efficiency, and support decision-making across engineering, product, and customer teams. Skilled in transforming complex problems into actionable insights, with a solid understanding of production systems and stakeholder collaboration.
Overview
12
12
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Associate Solutions Engineer
NinjaOne
2025.08 - Current
- Supported customers in effectively using IT management software, improving operational efficiency.
- Provided technical guidance and best practices to optimize system performance.
Implementation Specialist
CoachHub GmbH
2023.07 - 2024.07
- Conducted data-driven analyses to improve onboarding processes, reducing implementation times.
- Translated client requirements into actionable tasks for product and tech teams.
- Rolled out new platform features, aligning data tracking and internal communications for better adoption.
Client Experience Manager
CoachHub GmbH
2022.04 - 2023.06
- Conducted root cause analyses on support issues, driving process improvements.
- Built internal dashboards to monitor key client metrics and support strategic decisions.
- Transformed unstructured feedback into categorized insights for decision-making.
Customer Service Specialist
N26 GmbH
2021.03 - 2022.03
- Provided high-quality support for banking and technical issues.
- Collaborated with product and operations teams to improve processes and user experience.
- Analyzed user issue trends by segmenting and tagging support ticket data.
Project Manager & Engineer Roles
Groupe Renault
2014.03 - 2019.04
- Managed engineering projects using data analytics tools and dashboards to forecast deviations and optimize resources.
- Created visual reports for senior leadership, improving transparency and project tracking.
- Analyzed production and maintenance data to identify bottlenecks, reduce cycle times, and recommend process optimizations.
Education
Full-time Intensive Bootcamp - Data Science & AI
Le Wagon
Berlin, Germany 2001.04 -
Diploma Equivalent To A Master’s Degree - Industrial Engineering
Universidad Tecnológica Nacional
Córdoba, Argentina07.2016
Skills
Data Science & Analysis
Python, Pandas, NumPy, Machine Learning, Deep Learning, Data Visualization, Power BI, Looker, GitHub
Project Management Tools
Jira, Mondaycom, Miro, Confluence, Google Workspace, Microsoft Office
Certification
Professional Scrum Product Owner | Professional Scrum Master – Scrum.org
Timeline
Associate Solutions Engineer
NinjaOne
2025.08 - Current
Implementation Specialist
CoachHub GmbH
2023.07 - 2024.07
Client Experience Manager
CoachHub GmbH
2022.04 - 2023.06
Customer Service Specialist
N26 GmbH
2021.03 - 2022.03
Project Manager & Engineer Roles
Groupe Renault
2014.03 - 2019.04
Full-time Intensive Bootcamp - Data Science & AI
Le Wagon
2001.04 -
Diploma Equivalent To A Master’s Degree - Industrial Engineering
Universidad Tecnológica Nacional