Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alejandro Nicolás Becerra

Data Scientist
Berlin

Summary

Industrial Engineer with strong analytical skills and foundational data science knowledge. Experienced in leveraging data to optimize processes, improve efficiency, and support decision-making across engineering, product, and customer teams. Skilled in transforming complex problems into actionable insights, with a solid understanding of production systems and stakeholder collaboration.

Overview

12
12
years of professional experience
3
3
Certifications
5
5
Languages

Work History

Associate Solutions Engineer

NinjaOne
08.2025 - Current
  • Supported customers in effectively using IT management software, improving operational efficiency.
  • Provided technical guidance and best practices to optimize system performance.

Implementation Specialist

CoachHub GmbH
07.2023 - 07.2024
  • Conducted data-driven analyses to improve onboarding processes, reducing implementation times.
  • Translated client requirements into actionable tasks for product and tech teams.
  • Rolled out new platform features, aligning data tracking and internal communications for better adoption.

Client Experience Manager

CoachHub GmbH
04.2022 - 06.2023
  • Conducted root cause analyses on support issues, driving process improvements.
  • Built internal dashboards to monitor key client metrics and support strategic decisions.
  • Transformed unstructured feedback into categorized insights for decision-making.

Customer Service Specialist

N26 GmbH
03.2021 - 03.2022
  • Provided high-quality support for banking and technical issues.
  • Collaborated with product and operations teams to improve processes and user experience.
  • Analyzed user issue trends by segmenting and tagging support ticket data.

Project Manager & Engineer Roles

Groupe Renault
03.2014 - 04.2019
  • Managed engineering projects using data analytics tools and dashboards to forecast deviations and optimize resources.
  • Created visual reports for senior leadership, improving transparency and project tracking.
  • Analyzed production and maintenance data to identify bottlenecks, reduce cycle times, and recommend process optimizations.

Education

Full-time Intensive Bootcamp - Data Science & AI

Le Wagon
Berlin, Germany
04.2001 -

Diploma Equivalent To A Master’s Degree - Industrial Engineering

Universidad Tecnológica Nacional
Córdoba, Argentina
07.2016

Skills

Data Science & Analysis

Python, Pandas, NumPy, Machine Learning, Deep Learning, Data Visualization, Power BI, Looker, GitHub

Project Management Tools

Jira, Mondaycom, Miro, Confluence, Google Workspace, Microsoft Office

Certification

Professional Scrum Product Owner | Professional Scrum Master – Scrum.org

Timeline

Associate Solutions Engineer

NinjaOne
08.2025 - Current

Implementation Specialist

CoachHub GmbH
07.2023 - 07.2024

Client Experience Manager

CoachHub GmbH
04.2022 - 06.2023

Customer Service Specialist

N26 GmbH
03.2021 - 03.2022

Project Manager & Engineer Roles

Groupe Renault
03.2014 - 04.2019

Full-time Intensive Bootcamp - Data Science & AI

Le Wagon
04.2001 -

Diploma Equivalent To A Master’s Degree - Industrial Engineering

Universidad Tecnológica Nacional
Alejandro Nicolás BecerraData Scientist