Aleksandar Dimitrov
Sofia
Summary
Motivated Computer & Software Engineering student with internship experience at IBM and Commerzbank. Skilled in troubleshooting,middleware, and DevOps practices, with hands-on exposure to enterprise IT systems and CI/CD environments. Strong communicator and collaborator, eager to apply technical and problem-solving skills in challenging real-world projects.
Overview
2
2
years of professional experience
Work History
DevOps Intern
Commerzbank
06.2025 - Current
- Worked with the webMethods integration platform in the bank's middleware cluster, supporting deployment and monitoring of services.
- Gained practical experience in CI/CD pipelines,automation and troubleshooting in a product-like environment.
- Assisted in configuring and maintaining middleware components, learning how large-scale financial systems handle reliability and performance.
HW Remote Technical Support
IBM
06.2024 - 12.2024
- Assisted clients with diagnosing and resolving hardware issues across enterprise systems, reducing downtime and improving customer satisfaction.
- Learned to navigate IBM's internal support platforms and ticketing systems, gaining hands-on exposure to IT service workflows.
- Worked independently and collaboratively in a team environment.
- Developed communication skills through daily client interactions in a technical support environment.
Education
Bachelor of Science - Software Engineering
Technical University of Sofia
06-2026
High School Diploma -
Language School "Hristo Botev"
05-2022
Skills
- Troubleshooting - Built by diagnosing and resolving hardware issues during IBM support cases
- DevOps Practices - Learned while assisting CI/CD pipeline setup and monitoring
- Customer Communication - Strengthened through direct interaction with IBM clients
- Team Collaboration - Developed by working alongside senior engineers and cross-functional DevOps teams
- Problem Solving - Improved through real-world debugging of enterprise IT systems
Languages
English
Advanced (C1)
German
Upper intermediate (B2)
Timeline
DevOps Intern
Commerzbank
06.2025 - Current
HW Remote Technical Support
IBM
06.2024 - 12.2024
Bachelor of Science - Software Engineering
Technical University of Sofia
High School Diploma -
Language School "Hristo Botev"