Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aleksandar Dimitrov

Sofia

Summary

Motivated Computer & Software Engineering student with internship experience at IBM and Commerzbank. Skilled in troubleshooting,middleware, and DevOps practices, with hands-on exposure to enterprise IT systems and CI/CD environments. Strong communicator and collaborator, eager to apply technical and problem-solving skills in challenging real-world projects.

Overview

2
2
years of professional experience

Work History

DevOps Intern

Commerzbank
06.2025 - Current
  • Worked with the webMethods integration platform in the bank's middleware cluster, supporting deployment and monitoring of services.
  • Gained practical experience in CI/CD pipelines,automation and troubleshooting in a product-like environment.
  • Assisted in configuring and maintaining middleware components, learning how large-scale financial systems handle reliability and performance.

HW Remote Technical Support

IBM
06.2024 - 12.2024
  • Assisted clients with diagnosing and resolving hardware issues across enterprise systems, reducing downtime and improving customer satisfaction.
  • Learned to navigate IBM's internal support platforms and ticketing systems, gaining hands-on exposure to IT service workflows.
  • Worked independently and collaboratively in a team environment.
  • Developed communication skills through daily client interactions in a technical support environment.

Education

Bachelor of Science - Software Engineering

Technical University of Sofia
06-2026

High School Diploma -

Language School "Hristo Botev"
05-2022

Skills

  • Troubleshooting - Built by diagnosing and resolving hardware issues during IBM support cases
  • DevOps Practices - Learned while assisting CI/CD pipeline setup and monitoring
  • Customer Communication - Strengthened through direct interaction with IBM clients
  • Team Collaboration - Developed by working alongside senior engineers and cross-functional DevOps teams
  • Problem Solving - Improved through real-world debugging of enterprise IT systems

Languages

English
Advanced (C1)
German
Upper intermediate (B2)

Timeline

DevOps Intern

Commerzbank
06.2025 - Current

HW Remote Technical Support

IBM
06.2024 - 12.2024

Bachelor of Science - Software Engineering

Technical University of Sofia

High School Diploma -

Language School "Hristo Botev"
Aleksandar Dimitrov