Aleksandra Szypula
Eggersdorfer Str. 33, Berlin
Summary
Experienced professional in credit risk and portfolio management with a strong background in developing and implementing credit policies, conducting comprehensive risk assessments, and underwriting customers. Skilled in creating robust risk management frameworks to safeguard financial assets and enhance portfolio quality, while also improving collections strategies to reduce delinquency rates. Proven leader with exceptional analytical abilities and a strategic approach to credit risk mitigation. Strong collaborator focused on aligning risk management and collections practices with business objectives and regulatory requirements. Committed to driving financial stability and growth through effective risk and collections management strategies.
Overview
20
20
years of professional experience
Work History
Head of Collections and Portfolio Management
Pleo Technologies GmbH
11.2022 - Current
- Conducting thorough risk assessments to evaluate creditworthiness of potential and existing customers.
- Developing and implementing risk and collections strategies, policies and procedures
- Analyzing portfolio performance to identify trends, risks and opportunities for improvement
- Performing underwriting activities for new and existing customers, ensuring accurate evaluation of financial statements, credit reports and other relevant data
- Negotiating terms and managing relationships with external partners (collection agencies, credit bureaus, insolvency administrators etc)
- Working closely with senior management to align credit and collections strategies with overall business objectives
- Managed time efficiently in order to complete all tasks within deadlines
Head of Collections and Underwriting
Finiata GmbH
03.2018 - 04.2022
- Managing team of employees, overseeing hiring, training and professional growth of employees.
- Setting up department goals and collaborating with team members to achieve target results.
- Developing and implementing department strategies and policies.
- Identifying critical collection activities and applying methodical approach to improve overall performance levels.
- Negotiating terms with outsourced agencies, tracking their performance and maintaining further relationships.
- Organizing team-building activities to enhance working relationships.
Credit Controller
Awin AG
10.2016 - 03.2018
- Reducing past due balances and bad debts.
- Implementing and coordinating of new collection and dunning processes.
- Cooperating with outsourced collection agencies, monitoring and tracking their performance.
- Analyzing and reconciling accounts.
- Training new team members.
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients
Accounts Payable Officer
BASF
10.2015 - 10.2016
- Performing accounting activities such as checking and posting invoices, accounts reconciliation, verifying payment runs etc.
- Resolving suppliers and customers queries.
Credit Management Specialist
Rockwell Automation
05.2014 - 10.2015
- Identifying and resolving issues, improving operations and providing exceptional service to all stakeholders.
- Pursuing payments from overdue customers
- Cooperating with outsourced collection agencies.
- Preparing management reports.
- Setting up dunning processes and collection strategies.
- Analyzing customers in order to calculate credit limits and set up payment terms.
- Coordinating improvement processes.
Credit Controller
HireRight
02.2012 - 04.2014
- Monitoring large portfolios and pursuing payments from overdue customers.
- Investigating and resolving customer queries.
- Preparing management reports and updating policies.
- Creating and updating dunning processes.
Credit Controller
Shamrock Foods Ltd
10.2007 - 10.2011
- Reducing past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Processing customer´s invoices.
- Keeping portfolio up to date.
- Preparing weekly, monthly and yearly collection reports.
- Resolving customer queries.
- Cooperating with external agencies and distribution companies.
- Internal auditor.
Office Assistant
MCC Controls
02.2007 - 10.2007
- Making sure portfolio is up to date, chasing overdue payments.
- Preparing customer invoices and delivery notes.
- Resolving customer queries.
Customer Service
Greyhound Recycling and Recovery
07.2006 - 02.2007
- Preparing drivers routes.
- Resolving customers issues.
- Preparing reports and coordinating daily documents flow.
Office Clerk
Life Saving Organization Beskidzkie WOPR
07.2004 - 06.2006
- Providing support to all members, addressing routine and special requirements.
- Managing office and hiring process.
- Bookkeeping.
Education
Bachelor - Finance And Banking, Finance IT
Wyzsza Szkola Bankowa
Chorzow, Poland07.2004
Skills
- Policy and procedure development
- Risk Assessments and Management
- Credit Underwriting
- Collections Strategy and Management
- Team Leadership and Development
- Negotiation
- Financial Analysis and Reporting
- Strategic planning
- Stakeholder Engagement
- Collections Strategy and Management
Languages
English
Proficient
C2
German
Upper intermediate (B2)
Polish
Bilingual or Proficient (C2)
Hobbies
- Volleyball
- Travelling
- Scary movies
Timeline
Head of Collections and Portfolio Management
Pleo Technologies GmbH
11.2022 - Current
Head of Collections and Underwriting
Finiata GmbH
03.2018 - 04.2022
Credit Controller
Awin AG
10.2016 - 03.2018
Accounts Payable Officer
BASF
10.2015 - 10.2016
Credit Management Specialist
Rockwell Automation
05.2014 - 10.2015
Credit Controller
HireRight
02.2012 - 04.2014
Credit Controller
Shamrock Foods Ltd
10.2007 - 10.2011
Office Assistant
MCC Controls
02.2007 - 10.2007
Customer Service
Greyhound Recycling and Recovery
07.2006 - 02.2007
Office Clerk
Life Saving Organization Beskidzkie WOPR
07.2004 - 06.2006
Bachelor - Finance And Banking, Finance IT
Wyzsza Szkola Bankowa
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