Alen Ciclovan
Timisoara,Romania
Summary
Detail-oriented professional with expertise in bookkeeping operations, financial management, and year-end reporting. Proficient in utilising SAP software and Microsoft applications to streamline vendor account monitoring and invoice verification processes. Recognised for excellent time management, an objective mindset, and the ability to navigate challenging situations to achieve favourable outcomes. A collaborative team worker committed to delivering precise financial solutions that align with organisational goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Technical Support Engineer
The Acces Group
Timisoara
2024.02 - 2026.07
- Delivered technical support by investigating and resolving software issues through back-end analysis and troubleshooting.
- Identified root causes and implemented effective solutions, enhancing analytical and problem-solving skills.
- Communicated daily with international customers, achieving near-native proficiency in written and spoken English.
- Handled challenging situations with empathy and professionalism, strengthening customer service and conflict-resolution skills.
- Collaborated with internal teams to resolve complex technical cases while ensuring clear communication and timely follow-up.
Accounts Payable
BOSCH
Timisoara
2021.12 - 2023.12
- Able to prepare vendor invoices and processed incoming payments;
- Reviewed vendor invoices for appropriate documentation and validity prior to payment;
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable;
- Maintained good working relationship with vendors and resolved disputes;
- Input financial data and produced reports using inter Bosch Software;
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
Area sales representative
PHILIPS
Timisoara
2020.03 - 2021.12
- Increase market share with launch of new products and expansion of existing customer base;
- Worked with independent contractors to expand workforce and better reach customers;
- Managed overall growth of assigned territory and exceeded targets;
- Responded to internal and external customer needs with focus on quick resolutions and strong sales enablement;
Sales expert
INTERBRANDS ORBICO/PHILIP MORRIS
Timisoara
2018.01 - 2018.03
- Developed, grew and maximized financial results through continuous improvement efforts for individual and group sales;
- Prioritized sales work base on market trends, customer need and territory goals.
Education
Bachelors Degree - Tourism Management
UNIVERSITY OF AGRICULTURAL SCIENCES AND VETERINARY
Timisoara 2019.10 - 2022.06
High School - Mathematics and Informatics
Theoretical High School “Dositei Obradovici”
Timisoara 2014.09 - 2017.06
Skills
- Bookkeeping Operations
- Financial Management
- Microsoft Applications
- Year-End Reporting
- Vendor Account Monitoring
- Invoice Verification
- SAP Software & Solutions
- Excellent time management
- Objective mindset
- Capable to manage difficult situations for good results in favor of my employer
- Great team worker
Certification
Theoretical High School “Dositei Obradovici”, Timisoara
Languages
English
Serbian
Romanian
Hobbies
Reading scientific books and new technologies, Fitness activities, Daily interest for financial newspapers/news, Discover documentary for a new perspective of history, Cooking, Following podcasts about improving marketing and psychology skills
Timeline
Technical Support Engineer
The Acces Group
2024.02 - 2026.07
Accounts Payable
BOSCH
2021.12 - 2023.12
Area sales representative
PHILIPS
2020.03 - 2021.12
Bachelors Degree - Tourism Management
UNIVERSITY OF AGRICULTURAL SCIENCES AND VETERINARY
2019.10 - 2022.06
Sales expert
INTERBRANDS ORBICO/PHILIP MORRIS
2018.01 - 2018.03
High School - Mathematics and Informatics
Theoretical High School “Dositei Obradovici”
2014.09 - 2017.06