Alex Obese-Jecty

• commercial and technical onboarding and operational support for eCommerce and Point-of-Sale merchants based on adyen as payment service provider
• PSP- Global digital payments orchestration based on implementation of new payment gateway
• Compliance: GDPR, PCI DSS, internal controls
• Fraud and Risk Management
• Disputes and Chargebacks process and support
• Payment lifecycle monitoring and support
• User Training

S/4HANA Implementation Project for Credit, Collections and Dispute Management.

• Evaluation and selection of software (as-a-Service) vendor
• Owning and prioritization product backlog
• Established process to build critical features up front in agile flow
• Clear and consistent focus on minimization of stakeholder pain points
• Implementation of new scoring model
• Increased automation in receivables management processes

SAP R/3 Invoicing with Billing Plans - Milestone, Periodic and Resource-related Billing. Revenue Recognition.

• Implementation Project for Billing of Digital Services
• Integration optimization of Blue Ant Project Management Software with SAP Sales and Distribution Contracts

SAP R/3 Finance and Controlling – Rollout Projects. Project Management, Functional and Integration Testing, Post Go-Live Support.

• Business and legal requirements for process changes.
• Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
• Managed change among staff to achieve buy-in and cooperation