Summary
Overview
Work History
Education
Skills
Custom Section
Volunteer Experience
Timeline
Generic
Alex Piers

Alex Piers

Loughborough

Summary

Versatile professional with expertise in artist management, security supervision, and systems analysis. Led initiatives in music promotion and artist collaboration, ensuring public safety as an SIA CCTV and Door Supervisor. Managed databases and provided technical support in systems analysis. Delivered timely logistics solutions as a Collections and Parcel Delivery Driver. Committed to education through volunteer tutoring, with first aid and fire safety training.

Overview

14
14
years of professional experience

Work History

Volunteer Tutor

Action Tutoring
02.2025 - Current
  • Taught year 5 and 10 Maths online, fostering students' understanding and confidence in the subject.
  • Instructed small groups in various subjects, tailoring sessions to enhance individual learning outcomes.
  • Teach students according to a curriculum.
  • Obtained Enhanced DBS certification to work safely with young persons and vulnerable adults.
  • First Aid training.
  • Completed fire safety training to ensure preparedness in emergency situations.
  • Use of Applications and software to deliver a service to schools across the country.

Artist Manager

Mediacom
Loughborough, uk
01.2012 - Current

Collaborated with artists to enhance music offerings.

  • Supported music production efforts to enhance sound quality and artist satisfaction.
  • Promoted music across various genres to increase audience reach.
  • Organised local club events to boost attendance and engage the community.

SIA CCTV and Door supervisor

Nottingham arena
, East Midlands
05.2023 - 03.2026
  • Managed ingress and egress to venues across East Midlands, enhancing security measures.
  • Controlled attendance to venues and ensured the smooth operation of events.
  • Collaborated with the team to maintain public safety during events.
  • Coordinated radio communication with team members and emergency services for efficient response.
  • Conducted searches for prohibited items and drugs on event attendees to enhance security.
  • Supported event staff by assisting in various operational tasks during events to ensure smooth execution.
  • Communicated with members of the public to demonstrate good customer service skills.
  • Performed tasks with speed and accuracy within designated timeframes to meet operational needs.

Collections and Parcel delivery driver

Royal Mail Pertemps
04.2023 - 01.2024
  • Loaded van with packets and sorted them into delivery route using handheld device, ensuring efficient organisation for timely deliveries.
  • Executed accurate and timely deliveries within allocated time, maintaining high service standards.
  • Scanned items for customer signatures at the door, confirming successful delivery and enhancing customer experience.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Van check before and after work, drive safely and within the speed limit.
  • Unload the van after collections and sort mail into corresponding yorks.

Systems Analyst

Bellrock
, Leicestershire
05.2021 - 09.2022
  • Problem solving and 1st and 2nd line support.
  • Managed user accounts, executed password resets, and performed site access administration.
  • Utilised Concerto database to streamline data management processes.
  • Leveraged Microsoft Outlook and Manage Engine to enhance communication and optimise ticket management.
  • Working according to priorities and SLAs.
  • Use of Emails to communicate with team members (Teams) or clients (Out).

Data Entry Administrator

NHS Leicester Partnership Trust
02.2021 - 10.2021
  • Verified patient information and asked clinical questions, updating records on Pinnacle to maintain data accuracy.
  • Accessed Pinnacle to search patients' NHS numbers or D.O.B, efficiently retrieving essential information for clinical staff.
  • Welcomed patients to vaccination centre, recording details in System One or NIVS to ensure accurate patient records.
  • Listened to the vaccinator as they asked their questions and noted the correct box to mark.
  • Visited multiple NHS sites across Leicestershire to gather information.
  • Adhered to NHS policies and procedures.

Education

BSc with Honors - Chemistry

University of Leeds
Leeds Yorkshire
2012

Skills

  • Curriculum development
  • Lesson planning
  • Educational assessment
  • Student assessment
  • Learning strategies
  • Customer service excellence
  • IT proficiency
  • Travel/remote work
  • Leadership skills

Custom Section

Loughborough, East Midlands

Volunteer Experience

Action Tutoring, Tutor, Teaching year 5 and 10 Maths online., Use of Applications and software to deliver a service to schools across the country., Teach students according to a curriculum., Teach small groups., First Aid training., Fire safety training., Enhanced DBS certified for young persons and vulnerable adults.

Timeline

Volunteer Tutor

Action Tutoring
02.2025 - Current

SIA CCTV and Door supervisor

Nottingham arena
05.2023 - 03.2026

Collections and Parcel delivery driver

Royal Mail Pertemps
04.2023 - 01.2024

Systems Analyst

Bellrock
05.2021 - 09.2022

Data Entry Administrator

NHS Leicester Partnership Trust
02.2021 - 10.2021

Artist Manager

Mediacom
01.2012 - Current

BSc with Honors - Chemistry

University of Leeds
Alex Piers