Alexander Leyva
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
25U Signal Support Systems Specialist
Army National Guard SC
01.2020 - Current
- Enhanced communication capabilities by installing and maintaining signal support systems and networks.
- Provided technical assistance to users, optimizing the effectiveness of communication devices and systems.
- Managed preventative maintenance checks on equipment, ensuring reliability and readiness for mission-critical operations.
- Resolved complex communication issues with a combination of troubleshooting techniques and equipment replacements.
- Collaborated with team members to establish effective communication networks during various training exercises and deployments.
- Trained junior soldiers in proper equipment usage and maintenance, fostering a culture of competence and safety.
- Conducted thorough inventory assessments to ensure accurate records of all communications equipment at hand.
Back of House Team Member
Chick-Fil-A
02.2023 - 06.2023
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
- Enhanced team collaboration by consistently communicating with other staff members about menu items, ingredient availability, and special requests.
- Ensured a safe working environment by adhering to strict sanitation guidelines and promptly addressing any hazards or potential issues.
- Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards.
- Assisted in inventory management, regularly checking stock levels and ordering necessary supplies for smooth kitchen operations.
- Reduced food costs through careful portion control practices while maintaining consistent quality of dishes served.
- Kept track of dietary restrictions for guests with allergies or specific needs to avoid cross-contamination of ingredients during meal preparation.
- Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy kitchen environment.
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
Server
Mi Tierra Authentic Mexican Restaurant
09.2018 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Bachelor of Science - Finance
College of Charleston
Charleston, SC05.2026
Skills
- Network Administration
- Hardware maintenance
- Information Security
- Wireless Networking
- Software Installation
- Satellite Communications
- Battlefield Communications
- Tactical Radio Operations
- Encryption Devices
- Social Perceptiveness
- Professional Appearance
- Energy and stamina
Certification
- Security +
- Secret Security Clearance
- Sharpshooter Marksmanship
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Back of House Team Member
Chick-Fil-A
02.2023 - 06.2023
25U Signal Support Systems Specialist
Army National Guard SC
01.2020 - Current
Server
Mi Tierra Authentic Mexican Restaurant
09.2018 - 08.2021
Bachelor of Science - Finance
College of Charleston
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