Alexander Manca

• Organized events, coordinated staff and local promoters.
• Managed social media campaigns and event budgets.
• Planned all event logistics including location, catering, equipment, and VIP arrangements.

Summer Seasons 2024 & 2025

• Led the front office and concierge team as Head Concierge.
• Trained new staff and supervised daily operations.
• Managed complex guest complaints and resolved high-level issues.
• Handled reservations, room changes, payments, and VIP guest requests.
• Coordinated and maintained relationships with external partners (excursions, taxis, local services).
• Provided information and organized excursions for guests.
• Performed data entry, reporting, and administrative tasks.

• Coordinated pre-season operations with general manager and owner.
• Managed table reservations and entry logistics (queue, security, hostess, cashiers).
• Maintained team-oriented, respectful work environment and improved staff performance.
• Assisted in preparing seasonal financial budgets.

• Managed all events, staff recruitment, training, and supervision.
• Coordinated VIP guest travel and supplier relations.
• Ensured compliance with safety and hygiene standards.
• Developed strategies to improve operational efficiency and staff performance.
• Participated in seasonal financial planning.

• Summer Seasons 2019 & 2020.

• Summer Seasons 2014, 2015, 2016, 2017 & 2018.