Alexandra Brandsch

• Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
• Investigated employee grievances, and other sensitive issues.
• Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
• Liaised between multiple business divisions to improve communications.
• Distributed employee engagement surveys to identify areas of improvement.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

• Managing all People Operations processes
• Onboarding & Offboarding
• Managing all work-related documents, from work contracts to reference letters
• Preparing the Payroll
• Employee Engagement and Satisfaction

• Enhanced employee engagement by implementing innovative HR programs and initiatives.
• Streamlined HR processes for increased efficiency and cost savings.
• Elevated internal communication channels to foster transparency between employees across all levels of the organization.
• Managed benefits administration tasks, ensuring accurate record-keeping and timely processing of enrollments, changes, and terminations.
• Conducted regular compensation benchmarking analyses to ensure competitive pay practices were maintained within the industry market standards.
• Spearheaded onboarding initiatives that helped new hires acclimate quickly to the company culture and expectations.
• Maintained payroll and benefits for employees in various locations

• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Maintained payroll and benefits for employees

Customer Service

Invoicing

Data Entry