Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Alexandru Romascu

Musician
Berlin,BE

Summary

Music Teacher talented at promoting creative expression among elementary and middle school students. Bringing diverse training in piano, drums and percussion.


Knowledgeable and dedicated customer service professional with extensive experience in Gambling industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Chef De Partie

Kern, Kober GbR
02.2024 - Current
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Plated meals paying special attention to garnishes and overall presentation.
  • Cooked memorable dishes that brought new customers into establishment.
  • Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Disciplined and dedicated to meeting high-quality standards.

Chef De Partie

Waldorf Astoria
07.2023 - 02.2024
  • Mentored junior team members, fostering growth through skill development and encouragement of creative experimentation in the kitchen environment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.

Chef De Partie

Night Kitchen
10.2022 - 06.2023
  • Supported head chef in menu creation, incorporating seasonal ingredients for innovative dishes.
  • Enhanced kitchen efficiency by streamlining prep work and implementing time-saving techniques.
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Plated meals paying special attention to garnishes and overall presentation.

Customer Support Team Lead

888 Brands
04.2020 - 09.2022
  • Implemented effective escalation procedures to promptly address urgent or complex customer concerns.
  • Fostered a culture of continuous learning by sharing best practices across the team regularly.
  • Collaborated with cross-functional teams to address customer needs and improve overall experience.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Streamlined support processes for improved efficiency and reduced response times.
  • Participated in hiring processes for new team members, selecting candidates who aligned with company values and culture.
  • Elevated customer satisfaction and loyalty by taking ownership of customer issues and following through to resolution.
  • Identified call trends to improve efficiency, reduce problem calls and suggest solutions to upper management.

Music Teacher

Private School
09.2010 - 03.2020
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Mentored students in various ensembles, boosting their confidence and performance skills.
  • Mentored students of different ages and backgrounds in music theory, composition and performance.
  • Participated in professional development opportunities to stay current on best practices in music education, enriching both teaching skills and curriculum offerings.

Education

Bachelor of Arts - Composition, Pedagogy And Conducting

Academy of Music
Bucharest, Romania
06.2012

Skills

Program Development

Lesson Planning

Ear Training

Ensemble direction

Client Relationship Building

Feedback collection

Microsoft Office

Data Entry

Calm Under Pressure

Self Motivation

Adaptability and Flexibility

Languages

Romanian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
German
Elementary (A2)

Timeline

Chef De Partie

Kern, Kober GbR
02.2024 - Current

Chef De Partie

Waldorf Astoria
07.2023 - 02.2024

Chef De Partie

Night Kitchen
10.2022 - 06.2023

Customer Support Team Lead

888 Brands
04.2020 - 09.2022

Music Teacher

Private School
09.2010 - 03.2020

Bachelor of Arts - Composition, Pedagogy And Conducting

Academy of Music
Alexandru RomascuMusician