Alina Knabe

- Owned and strategically developed a portfolio of business clients, with a strong focus on long-term partnerships

- Acted as a trusted advisor to clients, guiding them through the implementation and sustainable use of company solutions

- Led the design and delivery of trainings and webinars for employees and clients, enabling effective application of products and services

- Played a key role in internal knowledge sharing and capability building through scalable training formats and hands-on guidance

• Communicated with customers to immediately determine and resolve problems, avoiding escalation.

- Supported customer service operations through structured data management and quality assurance

- Contributed to reliable decision-making by ensuring accuracy and consistency of client data