Passionate about IT with 9+ years of professional experience. Currently working as a Datacenter Coordinator at Deutsche Börse.
Certified Data Center Design & Auditing according to EN 50600 & ISO/IEC 22237-X
Overview
21
21
years of professional experience
26
26
years of post-secondary education
6
6
Languages
Work History
Data Center Coordinator
Deutsche Börse
Frankfurt , Hessen
03.2021 - Current
Data Center Design & Auditing according to EN 50600 & ISO/IEC 22237-X.
Good general knowledge of the IT market (server hardware, networking devices, load balances, firewalls ).
Good knowledge of processes and procedures in the data center area.
Experience in dealing with ticket systems ( SAP).
Knowledge of creating reports and statistics ( Excel ).
Structured, process-oriented and independent way of working.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Collaborated with team members to achieve target results.
Carried out day-to-day duties accurately and efficiently.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Collaborated with team members to achieve target results.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Monitored company inventory to keep stock levels and databases updated.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Conducted research, gathered information from multiple sources and presented results.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Identified issues, analyzed information and provided solutions to problems.
Accepted tasks and documented status using ticketing system, time reports and email.
Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Datacenter Technician
IBM Cloud
Frankfurt, Hessen
05.2018 - 03.2021
Installation and maintenance of data center devices and processes, such as servers,Switches,Routers,Load Balancer and some other Hardware that are required for the job.
Hardware/Components testing and troubleshooting.
Inspections and reporting ''Warning lights'' or fail over to the manager and customer.
Monitoring of all occurrences related to data center tasks and identify any existing faults or error encountered, and to solve them effectively and within the minimum possible time span otherwise informing Manager about it.
Providing support to the customer/other internal department through Ticket system.
Scheduling/performing maintenance on Servers/Switches like physically upgrading internal system components (CPU), memory hard drives, fiber cables, copper, hot/cold swap of drives and more
Manually Format, Mount, and Partition Volumes.
Server move, Chassis Swap.
Accepted tasks and documented status using ticketing system, time reports and email.
Identified and reported problem devices and replaced defective parts.
Recorded received products into database using asset tags information, product manufacturer, model and serial number.
Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
Entered device locations and cable connections into database.
Assisted with performing infrastructure readiness tests.
Dressed and labeled cables for easy identification and traceability.
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Asset Management ( Inventory Technician )
IBM Cloud, Softlayer
Frankfurt, Hessen
05.2017 - 05.2018
Empower a culture of safety, security, and compliance in all aspect of datacenter activities.
Monitored company inventory to keep stock levels and databases updated.
Computer hardware component identification.
Received and processed stock into inventory management system.
Necessary repairs/fixes after troubleshooting.
Performing task with a painstaking attention to detail.
Created plans and communicated deadlines to complete projects on time.
Establish and enhance strong working relationships with various internal teams and external suppliers.
Perform material movement, including shipping/receiving and inventory management per standard process.
Stocking deliveries in an organized manner.
Detailed physical inventory tracking and staging.
Preparation of outbound shipments.
Accurate documentation of incoming and outgoing deliveries.
Data entry to document inbound and outbound packages
Perform cycle audits to ensure all inventory controls are met
Planning/ordering Hardware/Components for any upcoming project.
NADRA Assistant
Consulate General Of Pakistan
Milan
09.2015 - 02.2016
NADRA manages the sensitive registration database of all the national citizens of Pakistan.
Responsible to organize , manage and undertake all operational matters related to NADRA
To administer regional operations teams.
Organize and responsible for IT operations.
Ensure close coordination and good working relations with NADRA Headquarter.
Provide necessary feed back to compliance and NADRA headquarter with a view to take cogent measures to avoid risks and improve operations quality.
To implement head quarter policies and strategies
Reporting to senior management
Interpreter
State Police for Cybercrime, Polizia
Milan
11.2014 - 03.2015
Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
Web Developer
Consulate General Of Pakistan
Milan
03.2011 - 12.2018
Provided front-end website development using WordPress, Hubspot and other editing software.
Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
Developed technical solutions required to accommodate specific user-facing assets
Validated third-party code to comply with internal standards and technical requirements.
Determined coding requirements for specialized scripts.
Discussed site and app requirements with clients to produce actionable development plans.
Oversaw technical issues and troubleshooting requests to resolve user problems.
Coded websites using HTML, CSS, JavaScript and jQuery languages.
Startup Company
King Kebab & Pizza
Saronno
01.2008 - 01.2013
Oversaw business-wide changes to modernize procedures and organization.
Managed divisional marketing, advertising and new product development.
Replenished condiments, beverages and supplies.
Filled out daily shift log to record amount of food prepared, used and leftover.
Accurately operated cash register to process customer payments.
Webmaster
Punjab Enterprises
Saronno
01.2008 - 10.2009
Conceptualized, planned and executed original designs for wide range of website properties.
Provided front-end website development using WordPress, Hubspot and other editing software.
Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
Designed graphics for website decoration and layout.
Education
IT Certification - Data Center Design & Auditing According To EN 506
DCE Academy
Frankfurt
04.2001 -
Bachelor of Science - Computer Science
University of Milan-Bicocca
Milan, Italy
04.2015 - 04.2018
Diploma Di Maturità - Specialist -Transport & Logistics-Aircraft Manufac
ITIS Giacomo Fauser
Novara, Italy
09.2011 - 06.2015
Certification - CNC Operator
ITIS Giacomo Fauser,
Novara, Italy
09.2011 - 06.2012
Online Learning - Computer Programming - Web Development - IT
Online Learning
Online
01.2005 - 01.2012
Diploma - Business Studies in High School
I.P.S.I.A
Saronno,Italy
01.2002 - 01.2005
High School Diploma -
Istituto Comprensivo Di Barlassina
Barlassina, Italy
04.1994 - 04.2002
Skills
Servers
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Timeline
Data Center Coordinator
Deutsche Börse
03.2021 - Current
Datacenter Technician
IBM Cloud
05.2018 - 03.2021
Asset Management ( Inventory Technician )
IBM Cloud, Softlayer
05.2017 - 05.2018
NADRA Assistant
Consulate General Of Pakistan
09.2015 - 02.2016
Bachelor of Science - Computer Science
University of Milan-Bicocca
04.2015 - 04.2018
Interpreter
State Police for Cybercrime, Polizia
11.2014 - 03.2015
Certification - CNC Operator
ITIS Giacomo Fauser,
09.2011 - 06.2012
Diploma Di Maturità - Specialist -Transport & Logistics-Aircraft Manufac
ITIS Giacomo Fauser
09.2011 - 06.2015
Web Developer
Consulate General Of Pakistan
03.2011 - 12.2018
Startup Company
King Kebab & Pizza
01.2008 - 01.2013
Webmaster
Punjab Enterprises
01.2008 - 10.2009
Online Learning - Computer Programming - Web Development - IT
Online Learning
01.2005 - 01.2012
Diploma - Business Studies in High School
I.P.S.I.A
01.2002 - 01.2005
IT Certification - Data Center Design & Auditing According To EN 506