Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Alisandra Aguilar

Herforst,RP

Summary

Knowledgeable and honest hard worker with a background in retail management. She successfully led teams to enhance customer satisfaction and smooth day-to-day operations. She has demonstrated leadership and problem-solving abilities in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Food Delivery Service

Self Employed
06.2021 - 12.2023
  • Company Overview: Food Delivery Service - Fort Worth, TX
  • Ensures all ordered items are received in excellent condition
  • Deliveries are made in a time-efficient manner while maintaining quality
  • Maintained a 5 star rating across all platforms
  • Praised for impeccable customer service
  • Maintained quick turn-around orders
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Assistant Manager

Spirit Halloween
08.2021 - 11.2023
  • Ensures customer service excellence
  • Performed Openings and Closings of the entire store
  • Dealing with customer support and returns
  • Established and Managed shop inventory
  • Managed a group of associates
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Education

High school diploma -

North Side High School
Fort Worth, TX
06.2017

Skills

  • Team Player
  • Attention to Detail
  • Retail Operations
  • Inventory Control
  • Customer Relations
  • Time Management
  • Team Building and Leadership
  • Customer Engagement

Additional Information

EFFICIENT AND EFFECTIVE LEADER/SUPERVISOR, ABLE TO FORM STRONG LONG LASTING BONDS WITH TEAM MEMBERS, ABLE TO RECEIVE CONSTRUCTIVE CRITICISM WITH AN OPEN MIND, MY ATTITUDE IS SAID TO IMPROVE THE WORKSPACE ENVIRONMENT, EXCELLENT CUSTOMER SERVICE, CULINARY EXPERIENCE

Timeline

Assistant Manager

Spirit Halloween
08.2021 - 11.2023

Food Delivery Service

Self Employed
06.2021 - 12.2023

High school diploma -

North Side High School

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Alisandra Aguilar