To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Shipping Specialist
Mytheresa.com Service GmbH
01.2023 - Current
Correspondence with internal departments
Compliance with occupational safety and process specifications.
Carrying internal audits and controls.
Training employees on quality standards.
Identifying potential for improvement and implementing measures for the continuous improvement of work processes.
Monitoring and analyzing key performance indicators and supporting operations.
Accurate and efficient handling of inquiries and problem, complete documentation and cross-departmental cooperation.
Ticket processing in various ticket systems.
Contact person for customer care, transport service providers and customs matters.
Responsibility for the proper handling of the shipment of goods.
Written and verbal communication with forwarding agents.
Processing shipping orders and preparing delivery and customs documents.
Monitoring deadlines, payments and outstanding documentation.
Accurate and efficient handling of inquiries and problems, complete documentation and interdepartmental cooperation.
Takeover of material management and procurement
Creation of personnel planning and scheduling coordination.
Management and control of the daily business in consideration of the KPIs.
Sales Representative
AFH (Abercrombie & Fitch/Hollister GmbH)
12.2019 - 02.2021
Cash wrap Assistance.
Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.