Alyssa Terrell
Wilmington
Summary
Dynamic professional with proven expertise in organization and communication. Managed client relations and appointment scheduling at A&D Nails, resulting in improved customer satisfaction. Demonstrated strong time efficiency and data management skills as a Student Teacher Aide, fostering a positive learning environment.
Overview
3
3
years of professional experience
Work History
Receptionist
A&D Nails
01.2023 - Current
- Delivered professional assistance to all incoming visitors and customers.
- Managed appointment confirmations and updated client records efficiently.
- Directed incoming calls promptly to ensure effective communication within offices.
- Kept reception area organized and clean for optimal impression on visitors.
- Addressed customer complaints proactively, leading to successful resolutions.
- Handled cash transactions meticulously while maintaining accurate payment records.
- Responded to diverse inquiries from clients via various communication channels.
- Fostered positive client relationships through attentive service and professionalism.
Student Teacher Aide
Appoquinimink High School
09.2023 - 06.2024
- Facilitated small group activities and one-on-one instruction to address individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students to support learning.
- Promoted a positive learning environment by establishing clear expectations and enforcing classroom rules.
- Monitored classrooms for safety and behavior, providing positive reinforcement to maintain discipline.
- Assisted in administering tests to evaluate student progress effectively.
- Incorporated visual aids and interactive activities into lessons to enhance student comprehension.
- Collaborated with classroom teacher to understand current standards and best practices.
Education
Health Care
Appoquimink High School
Middletown, DE06.2024
Skills
- Effective organization
- Time efficiency
- Telephone etiquette
- Data management
Timeline
Student Teacher Aide
Appoquinimink High School
09.2023 - 06.2024
Receptionist
A&D Nails
01.2023 - Current
Health Care
Appoquimink High School
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