Amaad Samir Ismail

With extensive experience in peacebuilding, I have been actively involved in initiatives that promote conflict resolution, social cohesion, and sustainable peace in regions affected by violence and instability. My work has focused on empowering communities, fostering dialogue, and implementing strategies that address the root causes of conflict.

I excelled in:

• Conflict Resolution and Mediation: Facilitated dialogue and mediation between conflicting parties, working to resolve disputes and reduce tensions within communities. Supported the creation of peaceful solutions that were acceptable to all stakeholders.
• Community Engagement and Empowerment: Worked closely with local communities to build trust and foster collaboration, ensuring that peacebuilding efforts were inclusive and addressed the needs and concerns of all groups. Empowered communities to take an active role in maintaining peace and preventing violence.
• Program Implementation: Designed and implemented peacebuilding programs that targeted the underlying causes of conflict, such as economic inequality, lack of education, and social exclusion. Ensured that programs were culturally sensitive and adapted to the local context.
• Capacity Building: Provided training and capacity-building initiatives to local leaders, NGOs, and community members, equipping them with the skills and knowledge needed to promote peace and resolve conflicts non-violently.
• Collaboration with International Organizations: Partnered with international bodies, such as the United Nations and various NGOs, to coordinate peacebuilding efforts and ensure that interventions were aligned with broader peace and development goals.
• Monitoring and Evaluation: Monitored the impact of peacebuilding initiatives, gathering data and feedback to refine strategies and ensure that programs effectively contributed to long-term peace and stability.
• Advocacy for Peace and Justice: Advocated for policies and practices that supported peace and justice, raising awareness of the importance of peacebuilding in conflict-affected regions and working to influence decision-makers at the local and international levels.

My role in peacebuilding required strong communication and negotiation skills, a deep understanding of conflict dynamics, and a commitment to promoting sustainable peace. Through my work, I have contributed to the stabilization of communities and the prevention of further conflict.

As a Law Specialist with a deep understanding of legal frameworks and human rights, I have provided critical legal support and advice in both non-profit and governmental sectors. My work has focused on advocating for vulnerable populations, navigating complex legal systems, and contributing to legislative reforms.

I excelled in:

• Legal Advisory and Representation: Provided expert legal advice and representation, particularly in cases related to human rights and social justice. Worked on high-stakes legal matters, ensuring compliance with national and international laws.
• Legislative Reform and Advocacy: Played a key role in projects aimed at legal reforms, such as the initiative to amend the law on the rights and privileges of people with special needs, in collaboration with USAID’s Access to Justice Program. Advocated for legal changes that improved protections for marginalized groups.
• Legal Documentation and Case Management: Managed and documented legal activities, ensuring that all legal proceedings were meticulously recorded and that the organization’s legal obligations were fulfilled. This included maintaining accurate records of legal cases and providing detailed reports to stakeholders.
• Human Rights Law: Specialized in human rights law, with significant experience in documenting and addressing human rights violations. Supported legal actions and advocacy efforts to hold perpetrators accountable and protect the rights of vulnerable individuals.
• Litigation and Legal Proceedings: Represented clients in court, particularly in the Appeals Court of Duhok Governorate, handling a range of legal cases with a focus on upholding justice and ensuring fair legal outcomes.
• Training and Capacity Building: Provided training on legal rights and procedures, empowering local communities and NGOs to navigate the legal system and advocate for their rights effectively.

My role as a Law Specialist required a strong command of legal principles, attention to detail, and a commitment to justice. I contributed to legal reforms and provided essential legal services that had a positive impact on both individuals and the broader community.

As a seasoned Project Manager in the humanitarian sector, I have successfully led and coordinated critical projects focused on child protection, education, and emergency response. My experience spans working with international organizations like UNICEF and managing complex projects in crisis settings.

I excel in:

• Project Leadership: Directed multiple humanitarian projects, from planning and implementation to monitoring and evaluation, ensuring timely and effective delivery of services to vulnerable populations.
• Emergency Response Management: Managed emergency response initiatives, including child protection and WASH (Water, Sanitation, and Hygiene) projects in refugee camps, ensuring safety and well-being in crisis-affected communities.
• Cross-functional Coordination: Collaborated with various stakeholders, including international organizations, government bodies, and local communities, to align project goals and maximize impact.
• Team Management: Led and motivated teams of up to [50] staff members, providing guidance, training, and support to ensure high performance and commitment to project objectives.
• Risk Management: Identified and mitigated project risks, developing contingency plans to navigate challenges in volatile environments.
• Reporting & Compliance: Ensured accurate and timely reporting to donors and partners, while maintaining compliance with organizational and donor guidelines.

My role required a strong ability to adapt to rapidly changing circumstances, excellent communication and negotiation skills, and a deep commitment to humanitarian principles. I consistently delivered results that positively impacted the lives of those in need.

As a Human Resource Manager with extensive experience in the humanitarian sector, I effectively managed HR operations in a dynamic and challenging environment. My role focused on recruiting and developing talent, enhancing employee relations, and ensuring compliance with organizational policies.

I excelled in:

• Recruitment and Talent Acquisition: Led recruitment efforts, effectively managing the hiring process to ensure the selection of qualified candidates. Maintained up-to-date reports on recruitment progress and managed the talent database, ensuring that the organization attracted and retained top talent.
• Employee Onboarding and Development: Managed employee orientation programs, ensuring that new hires were well integrated into the organization. Developed and implemented training programs to support continuous staff development and enhanced job performance.
• Performance Management: Developed and implemented performance appraisal systems, linking evaluation outcomes to salary reviews, promotions, and professional development opportunities. Provided feedback and coaching to enhance employee performance.
• Compensation and Benefits Administration: Collaborated with the finance department to ensure accurate payroll processing, managed employee benefits, and informed staff about their entitlements. Supported the design and administration of competitive compensation packages.
• HR Policy Implementation and Compliance: Ensured that HR policies and procedures were up-to-date and in line with national labor laws and organizational guidelines. Regularly reviewed and updated the HR service handbook to reflect changes in laws and regulations.
• Employee Relations and Conflict Resolution: Promoted a positive work environment by handling employee grievances, disputes, and complaints effectively. Fostered strong communication and teamwork, contributing to a supportive and productive workplace culture.
• HR Strategy and Planning: Collaborated with senior management to align HR initiatives with organizational goals, ensuring that HR practices supported the overall mission of the organization.

My role required a strong understanding of HR principles, excellent interpersonal skills, and the ability to manage HR functions in a complex and fast-paced environment. I consistently delivered HR solutions that enhanced organizational effectiveness and employee satisfaction.

With extensive experience in documenting human rights violations, I have played a critical role in capturing and reporting instances of violence and abuse in conflict zones. My work has been instrumental in supporting advocacy efforts, legal proceedings, and international awareness campaigns.

I excel in:

• Thorough Data Collection: Conducted in-depth research and gathered evidence of human rights violations, ensuring that documentation was accurate, detailed, and credible.
• Legal Documentation: Assisted in the legal documentation of cases related to human rights abuses, supporting efforts to bring perpetrators to justice and ensuring that victims' voices were heard.
• Collaboration with International Organizations: Worked closely with organizations such as AMAR ICF and USAID, contributing to projects that documented and addressed the rights and privileges of vulnerable populations.
• Training and Capacity Building: Led training sessions on documenting human rights violations, empowering local communities and organizations to monitor and report abuses effectively.
• Report Writing and Advocacy: Compiled comprehensive reports on human rights abuses, which were used to inform international bodies, influence policy changes, and support humanitarian interventions.
• Ethical Handling of Sensitive Information: Maintained confidentiality and handled sensitive information with the utmost care, ensuring the safety and dignity of victims and witnesses.

My work has contributed to shedding light on critical human rights issues, advocating for justice, and fostering accountability in regions affected by conflict and oppression.

Executive Assistant - Hospitality Sector (Hotel Manager)

As a dedicated Executive Assistant with extensive experience in hotel management, I have successfully overseen daily hotel operations, ensuring high standards of service and guest satisfaction. My key responsibilities included coordinating reservations, managing staff, and maintaining strong relationships with clients and vendors.

I excel in:

• Operational Management: Directed day-to-day hotel activities, ensuring smooth operations and adherence to company standards in all departments.
• Team Leadership: Led and motivated a team of [7] employees, overseeing staff schedules, training, and performance to foster a productive work environment.
• Guest Relations: Acted as the primary contact for guest inquiries, complaints, and special requests, ensuring a seamless and positive guest experience.
• Revenue Management: Managed reservation systems and optimized room sales by coordinating with travel agencies and OTAs, attending trade shows, and advising on sales strategies.
• Quality Assurance: Monitored service quality, cleanliness, and compliance with health and safety regulations, continuously striving to exceed guest expectations.

My role required excellent multitasking abilities, strong communication skills, and a keen eye for detail, all of which contributed to enhancing guest satisfaction and operational efficiency within the hotel.