Amandeep Singh
Duisburg
Summary
Friendly Team Leader with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.
Overview
6
6
years of professional experience
Work History
Team Leader
Pret A Manger
06.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Worked collaboratively with kitchen staff to maintain consistent food quality standards across all menu items.
- Maintained a clean and organized restaurant environment, leading to consistently high scores in health department inspections.
- Managed daily financial transactions, including cash handling, balancing registers, and preparing deposits to ensure accuracy and accountability.
Rider
MAYD
08.2022 - 05.2023
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Improved rider safety by conducting thorough pre-ride inspections and addressing any potential issues.
- Communicated proactively with customers regarding potential delays or changes in delivery status, preserving positive client relationships.
Marketing Executive
Lupin
12.2019 - 03.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Evaluated report data to proactively adjust and enhance operations.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Marketing Executive
Dwd Pharmaceuticals
11.2018 - 12.2019
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Completed and submitted monthly and yearly reports to support executive decision making.
Education
Bachelor of Science - Computer Science Engineering
06-2016
Master of Science - Supply Chain Management
09-2025
Skills
- Cash Handling
- Staff education and training
- Client Service
- Technical Support
- Planning and coordination
- Critical Thinking
- Analytical and critical thinking
- Software Installation
- Data Analysis
- IT Management
- Analytical Thinking and Problem Solving
- Help Desk Support
- Trash Collection and Removal
- Site Inspection and Evaluation
- Facility and Site Cleaning
- Multitasking and prioritization
- Team motivation
- Problem-Solving
- Teamwork and Collaboration
- Team Supervision
Timeline
Team Leader - Pret A Manger
06.2023 - Current
Rider - MAYD
08.2022 - 05.2023
Marketing Executive - Lupin
12.2019 - 03.2022
Marketing Executive - Dwd Pharmaceuticals
11.2018 - 12.2019
Kurukshetra University - Bachelor of Science, Computer Science Engineering
SRH University of Applied Science - Master of Science, Supply Chain Management
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