- Community Cleanup
- Pottery
- Backpacking and Hiking
- Environmental Stewardship
Amber Iaconi
Wilmington
Summary
Environmental Science and Policy Major with acquired knowledge from coursework in field sampling, data collection, and environmental monitoring. Strong focus on collaboration and results-driven approach, ensuring adaptability to changing project needs. Known for reliability and expertise in using environmental testing equipment and adhering to safety protocols. Proven ability to support team objectives and deliver impactful results in environmental conservation projects.
Overview
11
11
years of professional experience
Work History
Customer Care Specialist III
Wedgewood Pharmacy
07.2021 - Current
- · Achieved three promotions within one year due to exceptional performance, demonstrating strong leadership skills, and consistent contributions to team success.
- Developed expertise in data entry, coupled with advanced written and verbal communication skills.
- Gained proficiency in Excel for data analysis and reporting, while utilizing strong time management and active listening skills to prioritize tasks.
- Provide support across multiple departments, collaborating with teams to streamline processes.
- Provide mentorship to peers by sharing knowledge, offering constructive feedback, and producing a positive collaborative work environment to enhance team productivity.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
Server/Bartender Shift Manager
Buffalo Wild Wings
03.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Front End Sales Associate
Dicks Sporing Goods
08.2014 - 03.2016
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Assisted in inventory management and restocking, ensuring products were readily available for purchase.
- Consistently met or exceeded individual sales targets set by store management on a regular basis.
- Ensured accurate price labeling for merchandise items while managing shelf stocking duties as needed.
- Supported visual merchandising efforts by creating attractive displays that showcased products effectively.
- Contributed to sales growth by mastering product knowledge and effectively communicating benefits to customers.
Camp Counselor/Seasonal Worker
Camp Arrowhead Church Camp
08.2014 - 08.2014
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Bachelor of Science - Environmental Science & Policy
Wilmington University
New Castle, DE05-2026
High School Diploma -
Mount Pleasant High School
Wilmington, DE05-2015
Skills
- Payment processing
- Quality assurance
- Customer service excellence
- Team leadership
- Staff training and development
- Goal setting
- Time management
- Decision-making
- Active Listening
- Critical Thinking
Interests
Timeline
Customer Care Specialist III
Wedgewood Pharmacy
07.2021 - Current
Server/Bartender Shift Manager
Buffalo Wild Wings
03.2016 - 03.2020
Front End Sales Associate
Dicks Sporing Goods
08.2014 - 03.2016
Camp Counselor/Seasonal Worker
Camp Arrowhead Church Camp
08.2014 - 08.2014
Bachelor of Science - Environmental Science & Policy
Wilmington University
High School Diploma -
Mount Pleasant High School
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