Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.
Offering strong communication abilities and quick aptitude for learning new sales techniques and strategies. Ready to use and develop sales and negotiation skills in new Sales role.
Pricing preparation and creation of quotes.
Close cooperation with Sales Management and Product Division during annual price negotiations.
Follow-up of activities with the customers.
Coordination of sample orders.
Global coordination of prices across all Murata locations. Demand analysis with the help of internal tools such as Global Supply and Demand.
Supporting the Sales Engineers / Key Account Managers with general customer inquiries.
Project support and Sales data analysis.
Quality oriented customer service and sales consultancy.
Establishment and development of partners with own territory/account responsibility.
Preparation of partially complex offers and their follow-up Establishment and maintenance of contact persons for manufacturer.
Project identification, monitoring, support and follow-up.
Active, regular needs analysis, telephone acquisition to win new customers.
Project maintenance in the CRM system and maintenance of customer information.
Monitoring of orders.
Key Account Management implenetation for Bavarian Universities: Competitor Analysis, Market Analysis, Product Analysis, Customer Analysis, Segmentation and implementation of new Accounts.
Master thesis Topic: IT Requirements management in AOK Bayern – Die Gesundheitskasse for year 2021 (Inbound Logistics)
Coordination in Marketing Research and Marketing Observations.
Researching Marketing Topics (E-Sports, Digital Fitness, Cooperation with different Associations in Bavaria working with different Health Insurance providers).
Idea generation for new customer winning strategies.
Support in Marketing research.
Creation of Analysis tool for comparison portal.