Ammar Tahir
London
Summary
Senior Project Manager with a proven track record in managing complex ERP projects across an international business landscape. Expertise in navigating diverse stakeholder landscapes, ensuring clear communication and alignment across all levels. Excel at managing intricate ERP implementations, seamlessly integrating systems and driving transformative outcomes. Focus on strategic planning, risk management, and delivering projects that align with global business objectives. Consistently prioritize stakeholder satisfaction and engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Snr. Business Project Manager/Program Manager
Capri Holdings Limited (Versace, Jimmy Choo & Michael Kors)
08.2022 - Current
- Led warehouse transformation and consolidation projects across all three brands in APAC, ensuring standardised processes and maximum efficiency.
- Collaborated with 3PL providers to optimise business processes and manage seamless integration with WMS.
- Managed cross-functional teams (Operations, S&OP) and facilitated APAC-Europe breakout sessions to align strategies.
- Designed, optimised, and automated business processes, minimising manual inputs and increasing efficiency.
- Coordinated and delivered training sessions for APAC teams and 3PL partners.
- Oversaw System Integration Testing (SIT), User Acceptance Testing (UAT), and weekly project status updates.
- Successfully managed daily project tasks, issue resolution, and risks, reporting to senior management.
- Led migration to new 3PL warehouse and completed multiple projects on time.
- Delivered a data warehousing project (APAC, Europe, USA), from requirements gathering to implementation, ensuring alignment with business goals and technical specifications.
- Managed ETL process implementation, ensuring accurate data extraction, transformation, and loading from various sources.
- Oversaw vendor management for data integration tools and cloud-based solutions.
- Ensured data integrity, scalability, and security throughout the project lifecycle, adhering to best practices in data governance and compliance.
- Delivered post-implementation reporting solutions and performance metrics using BI tools like Power BI
- Fostered strong customer and supplier relationships through proactive account development.
ERP Project/Program Manager
Radley + Co. Limited
11.2021 - 08.2022
- Led business and system transformation projects, including implementing D365 (Finance & Operations).
- Collaborated with stakeholders and Business Analysts to define, design, and optimise processes, solutions, and timelines.
- Managed business requirements, test plans, and risk mitigation strategies, providing regular progress reports to board.
- Directed system integration workstreams to align with business needs and managed third-party vendors.
- Led end-to-end delivery of a data warehousing project (Finance, Marketing, Warehousing, Wholesale), from requirements gathering to implementation, ensuring alignment with business goals and technical specifications.
- Coordinated teams through regular updates, steering committee meetings, and international efforts to ensure successful completion of workstream deliverables.
- Oversaw System Integration Testing (SIT) and User Acceptance Testing (UAT), escalating critical risks as necessary.
Senior Project Manager/Program Manager
Dr. Martens Airwair International LTD.
02.2021 - 10.2021
- Delivered key projects: Scandinavian websites (Norway, Finland, Iceland), German Fiscalisation compliance, retail store openings in Spain, in-store ordering system (tablet deployment), and store stock management.
- Led weekly project, daily team, and stakeholder update meetings.
- Managed cross-functional teams and coordinated IT development streams.
- Maintained project plans, schedules and reported risks, issues, and activities daily.
- Monitored contracts and SLAs, implementing mitigation strategies to avoid delays and cost overruns.
- Ensured timely delivery and compliance of project requirements by coordinating cross-functional teams.
- Communicated project progress to stakeholders and contributors, ensuring alignment.
Senior Project Manager/Program Manager
Jimmy Choo/Michael Kors (Capri holding)
04.2019 - 01.2021
- Led distribution centre relocation from Switzerland to Venlo (Netherlands), including planning, business approval, and fiscal setup.
- Managed operational flows, 3rd party vendor (SAP development), and new warehouse development in Netherlands.
- Coordinated stock transfer and oversaw legal and customs activities.
- Conducted capacity analysis and managed global supply chain and teams.
- Led steering committee, weekly/monthly team, and stakeholder meetings.
- Managed project budgets, schedules, and critical milestones, ensuring timely delivery.
- Communicated project progress and collaborated with teams to quickly address challenges.
- Oversaw multiple projects to ensure positive outcomes for stakeholders.
Senior Project Manager ERP
Alpha LSG Sky Chefs (Lufthansa Group)
08.2017 - 02.2019
- Developed solution blueprints and managed end-to-end RFQ process with suppliers for future-proof solutions.
- Led warehouse automation to reduce pick and dispatch times using lean approach.
- - Implemented RPA for finance and enhanced warehouse operations with conveyor systems and carousels.
- Upgraded SAP ECC to S/4 HANA, replacing PLC with S/4 HANA MFS.
- Created end-to-end process flows using IBM Blueworks Live and secured approvals from multifunctional stakeholders.
- Managed global teams and oversaw new warehouse design and construction.
- Monitored contracts and SLAs to mitigate risks and delays.
- Regularly communicated project plans and progress to key stakeholders.
Senior Project Manager
Howard Tenens Ltd.
02.2017 - 07.2017
- Managed two simultaneous projects: live inventory/ETA stock and order management application and in-cab technology implementation for fleet performance monitoring.
- Led end-to-end RFQ process, supplier selection, and PoD solution implementation.
- Oversaw full customer tracking application using D365.
- Managed internal and external stakeholders, including customers and suppliers.
- Partnered with project teams to quickly resolve issues and maintain progress.
- Directed project scope changes and applied change management processes to ensure timely and cost-effective delivery.
IT System & Operations Project Manager
Travis Perkins (BSS Group)
07.2015 - 01.2017
- Prepare Business Case and Cost Benefit Analysis for optimizing warehouse management systems and operations.
- Streamline, implement, and monitor system and process changes based on best practices for business advantage.
- Manage IT program cycles.
- Upgrade system infrastructure to integrate companies onto single platform; WAN to PWAN.
- Implement digitalised reporting module and WMS integration with Finance.
- Execute HHT Scanner and ERP (Kerridges) solutions.
- Automate 90% of SOPs to boost productivity and efficiency.
- Roll out new WMS system: requirement gathering, stakeholder expectations, functional documentation, and project team leadership.
- Integrate Esprit order system with WMS and feed data to eBay for low-lifespan products.
- - Centralize product management for improved supply chain processes and reduced system maintenance.
- - Oversee warehouse relocation to 99,000 sqft. site: plan logistics, set up systems, and manage office move.
- - Identify plans and resources to meet project goals and objectives.
E-commerce PM
SpotlyteInc.com
04.2015 - 06.2015
- Led short-term contract to plan, design, and develop new e-commerce platform for SpotlyteInc.com in preparation for its anticipated launch.
- The project, delivered on time and within budget, included an online store, e-zine, and integrated "Style Generator" feature, allowing users to assemble outfits online before purchasing.
Group IT & Systems Manager
The East India Company Group
11.2013 - 02.2015
- Implemented IT infrastructure for three new stores, including EPoS.
- Upgraded warehouse management system.
- Migrated email exchange to cloud.
- Integrated e-commerce platform (WooCommerce) with WMS and online retail system (ERPLY).
- Migrated multi-channel data (eBay, Amazon, EPoS) into WMS.
- Achieved $80k annual cost savings by consolidating third-party IT services.
- Implemented HR holiday and staff rota system.
- Assisted in IT infrastructure planning for international stores in Dubai and Qatar.
- Designed and monitored company-wide backup and data retention policies.
Group IT and Communications Manager
JCB WORLD BRANDS, Daylesford Organic (Hospitality), Bamford Ltd (Fashion clothing), Bamford Body products (Cosmetic retailing), JCB consumer Products, JCB earth mover
09.2008 - 10.2013
- Achieved 89% uptime for production services and 95% for critical business services.
- Implemented global security policies and remote backups for disaster recovery.
- Reduced IT services cost by 20% while maintaining business continuity.
- Rolled out desktop upgrades, EPOS applications, and Magento platform (www.bamford.co.uk).
- Consolidated third-party service contracts and relocated head office infrastructure with 0% downtime.
- Implemented virtual servers/desktops (VDI) and WMS.
- Integrated Oracle finance system with HR system and implemented HR attendance system.
- Applied best practice project processes and evaluated program effectiveness for ROI.
- Analysed market data for strategic decisions and improved interconnectivity across Europe and North America.
IT Project Manager
Long Tall Sally
01.2007 - 09.2008
- Integrated retail, e-commerce, and mail-order channels with WMS (Manhattan).
- Developed in-house marketing email system on Linux platform with response rate analysis.
- Implemented best practice project processes and procedures.
- Created commercial reporting suite for senior management.
- Migrated servers to new OS (e.g., Exchange 2000 to Exchange 2003).
- Implemented warehouse management system for multi-channel sales, including a call center.
- Migrated customised backend to Magento, integrating with eBay, Amazon, and social media.
- Integrated mail-order system (Progressive) with eBay API.
- Led technical upgrade projects, coordinating with consultants and developers.
- Developed project management roadmap to define objectives, timelines, and milestones.
IT Manager
Matches
06.2004 - 12.2006
- Developed IT infrastructure from 1 to 3 servers.
- Implemented IT strategy and grew IT department from 1 to 10 team members.
- Upgraded EPoS system from Access to SQL; managed EPoS rollout, including vendor selection and implementation.
- Implemented e-commerce strategies and developed websites (www.matchesfashion.co.uk, www.fredafashion.com).
- Set up mail-order department for e-commerce.
- Implemented HR and finance systems (Sage ERP).
- Managed network and system performance, including troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
Education
Master of Science - Computer Science
University of Sunderland
Sunderland, England09.2003
Skills
- Project Management
- ERP Systems Expertise
- Change Management
- Stakeholder Engagement
- Business Process Improvement
- Budget/Resource Management
- Risk Management
Certification
- Prince 2 Practitioner
- Project Management Institute (PMI)
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Solutions Expert (MCSE)
- Object-Oriented Programming (OOP)
- ITIL v3 Foundation
Language
English
Personal Information
- Date of Birth: 11/08/78
- Nationality: British
References
Available upon request.
Timeline
Snr. Business Project Manager/Program Manager
Capri Holdings Limited (Versace, Jimmy Choo & Michael Kors)
08.2022 - Current
ERP Project/Program Manager
Radley + Co. Limited
11.2021 - 08.2022
Senior Project Manager/Program Manager
Dr. Martens Airwair International LTD.
02.2021 - 10.2021
Senior Project Manager/Program Manager
Jimmy Choo/Michael Kors (Capri holding)
04.2019 - 01.2021
Senior Project Manager ERP
Alpha LSG Sky Chefs (Lufthansa Group)
08.2017 - 02.2019
Senior Project Manager
Howard Tenens Ltd.
02.2017 - 07.2017
IT System & Operations Project Manager
Travis Perkins (BSS Group)
07.2015 - 01.2017
E-commerce PM
SpotlyteInc.com
04.2015 - 06.2015
Group IT & Systems Manager
The East India Company Group
11.2013 - 02.2015
Group IT and Communications Manager
JCB WORLD BRANDS, Daylesford Organic (Hospitality), Bamford Ltd (Fashion clothing), Bamford Body products (Cosmetic retailing), JCB consumer Products, JCB earth mover
09.2008 - 10.2013
IT Project Manager
Long Tall Sally
01.2007 - 09.2008
IT Manager
Matches
06.2004 - 12.2006
Master of Science - Computer Science
University of Sunderland
- Prince 2 Practitioner
- Project Management Institute (PMI)
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Solutions Expert (MCSE)
- Object-Oriented Programming (OOP)
- ITIL v3 Foundation
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